2/10 糟糕
Julian
与家人出行
2024 年 5 月 24 日
不满意:清洁度、服务设施、住宿条件和设施
Booked a suite overlooking Hyde Park with kitchen and advertised as whole apartment. The receptionist had no idea we were staying until I showed the Expedia app on my phone. We were given a basement room which was tiny, no TV or kettle! The window wouldn't shut or lock and looked out on the storage area for the rubbish. Didn't want to use the shower or bathroom as it was filthy and the radiator was stuck on maximum so the place was like a furnace. Not a place I would send my worst enemy!
Julian
2024 年 5 月入住 1 晚