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White Waters Country Hotel

4.0 star property
Hotel in Llangollen with full-service spa and free breakfast

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December 2024

Photo gallery for White Waters Country Hotel

Exterior detail
Terrace/patio
Blackout curtains
Property grounds
Breakfast, lunch, dinner served; British cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
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Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Double Room

Blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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Front of property
The Wild Pheasant Hotel & Spa
Spa
Pet-friendly
Parking included
Free WiFi
8.4 out of 10, Very good, (528)
The price is HK$744
HK$893 total
includes taxes & fees
25 Nov - 26 Nov
The Wild Pheasant Hotel & Spa

About the area

Map
Berwyn Road, Llangollen, Wales, LL20 8AD

What's nearby

  • Horseshoe Falls - 19 min walk
  • Llangollen Bridge - 2 min drive
  • Plas Newydd - 3 min drive
  • Llangollen Scenic Railway - 3 min drive
  • Llangollen Canal Trail - 3 min drive

Getting around

  • Chirk Station - 16 min drive
  • Chester (CEG-Hawarden) - 57 min drive

Restaurants

  • ‪Ponderosa Cafe - ‬6 min drive
  • ‪Liberty tavern - ‬2 min drive
  • ‪Prince of Wales - ‬2 min drive
  • ‪The Corn Mill - ‬2 min drive
  • ‪Fouzi's - ‬2 min drive

About this property

White Waters Country Hotel

Upscale hotel
You can look forward to free continental breakfast, laundry facilities and a bar at White Waters Country Hotel. Indulge in a manicure/pedicure, a body treatment and a facial at Elegance Spa, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to a hot tub, guests can connect to free WiFi in public areas.
Other perks include:
  • Free self-parking
  • 1 meeting room and smoke-free property
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 8 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Guest services

  • Daily housekeeping
  • Laundry facilities

Business services

  • A meeting room

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Hot tub
  • Steam room

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Guests under 16 years old are not allowed in the spa

Property is also known as

White Waters Country Hotel Llangollen
White Waters Country Llangollen
White Waters Country
White Waters Hotel Llangollen
White Waters Country Hotel Hotel
White Waters Country Hotel Llangollen
White Waters Country Hotel Hotel Llangollen

Frequently asked questions

Is White Waters Country Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at White Waters Country Hotel?

Self-parking is free at this property.

What time is check-in at White Waters Country Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at White Waters Country Hotel?

Checkout is at 11 AM.

Where is White Waters Country Hotel located?

Situated in Llangollen, this spa hotel is within 1 mile (2 km) of Pontcysyllte Aquaduct, Horseshoe Falls and Llangollen Museum. Llangollen Town Hall and Llangollen Library are also within 1 mile (2 km).

White Waters Country Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 45 out of 110 reviews" "
Rating 8 - Good. 40 out of 110 reviews" "
Rating 6 - Okay. 13 out of 110 reviews" "
Rating 4 - Poor. 9 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the river from our room. Evening meal good.
Stayed 1 night in Mar 2019

10/10 Excellent

phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
me and my partner had a 2 night stay .the weather was good staff very helpful .good food friendly barstaff. decent breakfast.all adds to a lovely weekend.would stay again
Stayed 2 nights in Mar 2019

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Loved the hotel and staff, just felt the room could do with some decorating as wallpaper all scratched and pulled above bed. Also walls thin so you get noise from next room and people in the corridor which unfortunately meant I had a very disturbed night.
Stayed 1 night in Feb 2019

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
We arrived late as were out for a family meal in Llangollen. Everything was lovely except I think our room must have been above the bar area as we were kept awake by a lot of swirling girls (maybe a hen party?) anyway that’s not the hotels fault. Didn’t have breakfast so can’t comment on that. The only thing I’d say was a slight problem was I’d try to call the reception throughout the day to advise we’d be checking in after dinner and within a 5 hour period there was no answer. So I emailed and still had no reply. Eventually I messaged their Facebook page and some replied from there. I think they could have lost many potential bookings by having no one manage the phone or the emails. But then it’s not my business!! A nice hotel and would definitely stay again.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here, the staff are all warm and friendly, will do anything to make your stay enjoyable. The food is delicious we stayed in hotel for food both night as its that tasty. The log fires burning in this old manor house makes it feel so cosy. The room could do with a little upgrading but they were still nice.
Stayed 2 nights in Feb 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Wales.
Great service. Lovely food and service.
Stayed 1 night in Feb 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent wedding anniversary away days
Stayed 2 nights in Jan 2019

10/10 Excellent

Tony, Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.for the price.and upgraded to a very good full English breakfast.
Stayed 1 night in Nov 2018

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm friendly hotel
Very friendly hotel. The rooms very warm and a comfy bed. We enjoyed our lunch and evening meal. We would go back there again. The only thing to note is the spa pool is a hydro pool and is large but only about 2 feet deep so you cannot swim and the facilities need work
Stayed 1 night in Nov 2018

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
I decided to stay at White Waters Hotel as I failed to stay there in March. The venue was quaint and kept clean.i had a great service e from very friendly staff and had a lovely view of the Dee Valley from my bedroom.
Stayed 1 night in Nov 2018

8/10 Good

Dee, Lancs

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent staff. The room we stayed in needed updating.
Stayed 2 nights in Oct 2018

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cosy hotel with great views of river and friendly helpful staff.
Stayed 1 night in Oct 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older facility that has been nicely maintained. Initially assigned a noisy room near some kind of HVAC system, but the staff graciously responded to our concern by moving us to a different room. The food in the bar for dinner and the breakfast were terrific! Just what you'd hope for from an old English inn!
Stayed 1 night in Sep 2018

8/10 Good

IG, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, if slightly faded hotel, lovely staff.
The staff could not have been more helpful, & the hotel is a pleasant, if slightly faded, establishment, set in a lovely location. Nice restaurant, great staff, with probably the best cheese omelette we've even eaten. Reasonably priced & good quality house Prosecco. Breakfast was chaotic first thing (items were missing), & the citrus bowl offering was dubious (on the edge of fermentation), but for a vegetarian their choice of yoghurt was excellent - no gelatine! A few niggles detracted: Our bedroom was nice enough, but too hot. There was a ceiling fan (which needed a good dusting), & a pedestal fan was provided, so the temperature was just about bearable. Leaving a window open, when we left the room, was not necessarily an option, as the bedrooms on the bar side let out onto an open roof so security was a concern. Noise, from the bar terrace, was a bit of an issue on Saturday night - especially as we had to keep the windows open to cool the room. The bathroom was carpeted, not something we'd seen since the 70s, & there was nowhere to put toiletries, except on a tiny three tier glass corner unit - used to store the towels.There was a bath (hurrah!), but the very small bathroom was cramped & oddly set out, making it a one person at a time affair. A real annoyance was the bedroom door closing mechanisms. It was not possible to shut your door quietly! Nice room, the bed was very comfortable & linen was fine. Overall, value for money, very pleasant location & worth a visit!
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
lovely location
enjoyed the spa and the hotel was nice and clean. food was good. pleasant walk into Llangollen. not much happening on the evening except eating. could do with some entertainment being on in the area but had plenty of chill out time.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White waters county hotel
We enjoyed are stay but the room didnt have a view, the view we had was a tool shed with diggers in and the main road, other than that it was a good hotel I would stay again.
Stayed 2 nights in Aug 2018

8/10 Good

J.R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round good value
Friendly welcome clean room and good value tasty food
Stayed 1 night in Jul 2018

8/10 Good

Ngaire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute old hotel in a quiet location
The bed was lovely and firm! The continental breakfast was really good. Staff were all pleasant. Lots of convenient parking.
Stayed 1 night in Aug 2018

4/10 Poor

Troy

Liked: Staff & service
Disliked: Room comfort
First impression didn’t last
The staff were very pleasant and welcoming. Unfortunately there were issues. On arrival my 1st floor room window was open and it was hot. That night I couldn’t sleep as the room was so hot, why I do not know. I had to keep getting water from the bathroom (no fridge with water), window open and fan on. The continental breakfast left little to be desired and needs more selection to make it truly continental. Hotel needs some Redecorating and TLC to lift the appearance.
Stayed 1 night in Aug 2018