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Altis Grand Hotel

5.0 star property
Luxury Lisbon hotel in Lisbon City Center with 2 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Altis Grand Hotel

2 bars/lounges
Indoor pool
Front of property – evening/night
Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (EUR 24 per person)
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
The price is HK$1,906
HK$2,088 total
includes taxes & fees
9 Nov - 10 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 248 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 1 Single Bed

View all photos for Premier Single Room

Minibar, in-room safe, desk, blackout curtains

Premier Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
Clothes dryer
Pillow menu
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Double or Twin Room (with Extra Bed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room (with Extra Bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Clothes dryer
Pillow menu
Blackout curtains
  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite

In-room dining

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, blackout curtains

Premier Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
LCD TV
Clothes dryer
Pillow menu
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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Spa
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9.6 out of 10, Exceptional, (1000)
The price is HK$1,932
HK$2,115 total
includes taxes & fees
6 Dec - 7 Dec
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About the area

Map
Rua Castilho, 11, Lisbon, 1269-072

What's nearby

  • Avenida da Liberdade - 3 min walk
  • Eduardo VII Park - 8 min walk
  • Marquis of Pombal Square - 8 min walk
  • Rossio Square - 15 min walk
  • Santa Justa Elevator - 18 min walk

Getting around

  • Rato Station - 6 min walk
  • Rossio Station - 14 min walk
  • Lisbon (LIS-Humberto Delgado) - 19 min drive

Restaurants

  • ‪Koppu Ramen Izakaya - ‬2 min walk
  • ‪Vintage Restaurante & Bar em Lisboa - ‬2 min walk
  • ‪DOTE - Cervejaria Moderna - ‬2 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪V Rooftop Bar - ‬3 min walk

About this property

Altis Grand Hotel

Luxury hotel near Eduardo VII Park
Located close to Cinemateca Portuguesa Museum and Medeiros e Almeida Museum, Altis Grand Hotel provides an art gallery on-site, a hair salon and dry cleaning/laundry services. Treat yourself to a massage, a manicure/pedicure or aromatherapy at GSpa, the on-site spa. Make sure that you enjoy lunch, dinner and children's meals at the two on-site restaurants. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and babysitting (surcharge)
  • Massage treatment rooms, a porter/bellboy and tour/ticket information
  • Free newspapers, coffee/tea in reception and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 300 rooms feature comforts, such as pillow menus and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Toasters, electric kettles and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Restaurants on site

  • Grill Dom Fernando
  • Rendez Vous Bistro
  • Lobby Bar
  • Bar S. Jorge

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Self-parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.
Property Registration Number 1392

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Altis Grand Hotel Lisbon
Altis Grand Hotel
Altis Grand Lisbon
Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

Does Altis Grand Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Altis Grand Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on 9 Nov 2024 start from HK$1,905.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Altis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Altis Grand Hotel?

Self-parking is available for EUR 17 per day. Limited spots are available.

What time is check-in at Altis Grand Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Altis Grand Hotel?

Checkout is at noon.

Where is Altis Grand Hotel located?

Located in Lisbon City Center, this luxury hotel is steps away from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Botanical Garden and National Museum of Natural History are also within 10 minutes. Rato Station is 6 minutes by foot and R. Escola Politécnica Stop is 6 minutes.

Altis Grand Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1004 reviews" "
Rating 8 - Good. 243 out of 1004 reviews" "
Rating 6 - Okay. 76 out of 1004 reviews" "
Rating 4 - Poor. 29 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Stayed 2 nights in Oct 2024

10/10 Excellent

Geoffrey

Stayed 3 nights in Aug 2024

8/10 Good

Yvon, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool, but too small.
Stayed 12 nights in Oct 2024

8/10 Good

Maria

Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for the city centre. The breakfast has everything anyone could wish for, but best of all are the friendly, professional and caring staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig, East Kilbride

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel is in a good location but is dated and tired inside. We also had a few issues with service eg breakfast items not being replenished at breakfast, coffee in room not being replenished, late room cleaning and my other half having to chase three times for a surprise cake to arrive that he had arranged. Not the service of a 5* hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced and observed the staff going above and beyond for guests multiple times. A wonderful experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel, Litte Ferry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the toleration of rowdy guests inside the lobby and near the main entrance
Stayed 3 nights in Sep 2024

10/10 Excellent

NATALIYA

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we stayed at the Altis Grand Hotel, we enjoyed it very much! Friendly and professional staff, nice and clean rooms, good breakfast. It's located in the middle of everything, walking distance to hop on hop off buses/tours, restaurants and shops. Would really recommend it 👍
Stayed 5 nights in Sep 2024

8/10 Good

Estelle

Travelled with partner
Liked: Cleanliness, amenities
Stayed here due a cancelled flight. Initially rang the hotel shortly after making the booking and the night receptionist wasn’t initially very helpful. Room was very clean. Hotel decor quite dated.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing, real 5* hotel, customer service on point, i loved it there
Stayed 3 nights in Aug 2024

10/10 Excellent

Amoy

Stayed 3 nights in Aug 2024

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, friendly staff. Very good gym. Excellent breakfast with all kinds of fresh, healthy and appealing options. Quiet spacious rooms looking out into the trees.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice, lots of options.
Stayed 5 nights in Jul 2024

10/10 Excellent

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful and polite
Stayed 5 nights in Aug 2024

10/10 Excellent

Effie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service; beautiful property.
Stayed 1 night in Aug 2024

8/10 Good

Gurmej

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff really friendly a bit of a walk to the main part of rosso square but not too far,would stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in terms of excellent service and amenities, reminds me of how a hotel should operate
Stayed 5 nights in Aug 2024

10/10 Excellent

Minu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Altis Grand. The staff were very friendly and responded quick to all my queries. The air conditioning in my room was not working, it was taken care as soon as I highlighted at the front desk. The rooms were very clean. The pool and jacuzzi was fantastic. All the main Lisbon attractions were at walking distance. Would definitely come back and also recommend it.
Stayed 4 nights in Aug 2024

4/10 Poor

Charles

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Charged us for duplicate booking through Expedia and told us to talk to them. We have talked to Expedia and so far after 3 calls the hotel is stonewalling Expedia and refusing a refund.
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024