We felt the need to document a broken couch, ceiling fan light, significant refrigerator cosmetic dent, etc. the edges around the carpet had been worn so much that the tack strips were poking through (ouch). It was comfortable as far as spacing, cleanliness, hot water, functioning appliances but the kitchen was not stocked well with pans to cook properly (one egg pan and two big stock pots). Our contact person was efficient and addressed our needs when the master bathroom lights tripped the breaker, but with the electrical box in a locked basement and no key on site to access it, it became a 3 hour ordeal for the electrician to fix it.