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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
Colonial hotel with 3 restaurants and bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Rooftop terrace
Lobby sitting area
Point of interest
Outdoor pool, open 10:30 AM to 5:30 PM, pool umbrellas, pool loungers
Terrace/patio
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar
  • Gym
  • Room service
The price is HK$1,774
HK$1,898 total
includes taxes & fees
22 Jan - 23 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite (Premium | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium | 1A1C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe | 1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe | 1A1C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 355 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, blackout curtains, free WiFi

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 427.0 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Private bathroom
  • 320.2 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Family)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Sofa bed
Blackout curtains
  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Premium)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 355.8 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (Deluxe)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
  • 355.8 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 249.1 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 498.2 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Minibar, in-room safe, blackout curtains, free WiFi

Deluxe Room (Superior)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Deep-soaking bath
  • 249.1 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (1A1C)

Minibar, in-room safe, blackout curtains, free WiFi

Junior Suite (1A1C)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Rainfall showerhead
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005

What's nearby

  • Mesa y Lopez Avenue - 3 min drive
  • Santa Catalina Park - 3 min drive
  • Port of Las Palmas - 8 min drive
  • Cathedral of Santa Ana - 8 min drive
  • Las Canteras Beach - 8 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 34 min drive

Restaurants

  • ‪Silva 42 - ‬9 min walk
  • ‪Segundo Muelle - ‬2 min walk
  • ‪Poemas by Hermanos Padrón - ‬8 min walk
  • ‪Tao Club & Garden - ‬3 min walk
  • ‪Calabria Juan XXIII - ‬4 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

Luxury hotel near Las Canteras Beach
Located close to Doramas Park and Cathedral of Santa Ana, Santa Catalina, a Royal Hideaway Hotel provides a poolside bar, a terrace and a garden. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy lunch, dinner, a Michelin star rated meal and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Other perks at this hotel include:
  • Swimming pool with sunloungers, pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), self-parking (surcharge) and an outdoor pool
  • Tour/ticket information, ATM/banking services and a front desk safe
  • Beach towels, 6 meeting rooms and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All 204 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 27 for adults and EUR 23 for children
  • 3 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón
  • 1890 La Bodeguita
  • Bar Carabela
  • Alis Rooftop(Lounge VIP)

Things to do

  • 24-hour fitness centre
  • Lifeguards on-site
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 6

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 27 for adults and from EUR 23 for children
  • Self-parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, access to the hot springs, access to the public bath facility and access to the heated pool
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:30 AM to 5:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Las Palmas De Gran Canaria
Santa Catalina
Santa Catalina Royal Hideaway Hotel
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:30 AM to 5:30 PM.

How much does it cost to stay at Santa Catalina, a Royal Hideaway Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Santa Catalina, a Royal Hideaway Hotel on 22 Jan 2025 start from HK$1,773.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santa Catalina, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Catalina, a Royal Hideaway Hotel?

Self-parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Santa Catalina, a Royal Hideaway Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Santa Catalina, a Royal Hideaway Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Santa Catalina, a Royal Hideaway Hotel located?

Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 2 mi (3 km) of Doramas Park, Las Canteras Beach and Cathedral of Santa Ana.

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 345 out of 457 reviews" "
Rating 8 - Good. 80 out of 457 reviews" "
Rating 6 - Okay. 20 out of 457 reviews" "
Rating 4 - Poor. 8 out of 457 reviews" "
Rating 2 - Terrible. 4 out of 457 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sury

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best. Enchanting hotel with a great spa and Michelin star restaurants. The people and staff were warm and friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Daryl James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent breakfast with lots of choice and beautiful breakfast setting, wonderful rooms with comfortable bed, the hotel is set I really stunning grounds. Very nice pool which was a bit cold in December, limited food menu pool side for lunch, staff were good but did not walk around taking any drink orders, always had to order each drink at the bars. A high end 5 star hotel, will be back
Stayed 5 nights in Dec 2024

10/10 Excellent

Axel, Gran Canaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Axel at front desk was super professional and helpful
Stayed 1 night in Dec 2024

8/10 Good

Mihai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There are a few aspects here that the management should take into account if they are to live up to their five-star status. We had a lovely stay, good accommodation, good food, but some services need to be improved. The La Bodeguita restaurant, where we had half board included, requires you to call every day and make an appointment. Like any person who goes on holiday where it is warm and you also have a beach, of course you leave. The problem is that when you call to make an appointment, many times no one answers, their excuse is that they are very busy. Coming back from the beach, you go to the restaurant in person to make a reservation but to your surprise you find out that 6, 7, 8 pm is not possible because the tables are occupied. The only thing left is to eat after 8 pm, which we are not very happy about. Then another problem that needs to be solved. The preferential treatment of customers. We do not drink alcohol, so I will only order water or a non-alcoholic beer after the meal. You order from the waiter and he is very unfriendly (and here I would like to specify that only that older gentleman with gray hair and more solid like that) had that behavior), brings you the bottle, which he leaves on your table and that's it. The neighbor at the next table orders a bottle of wine which the waiter brings him and then pours into his glasses. As for these waiters, it is visible from a distance that they are somehow selective with the customers, to not use a harsher word.. Thx
Stayed 6 nights in Dec 2024

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Delicious & expansive buffet breakfast. Pleasant & professional staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort hotel with luxury accommodation. Very close to the beach and an array of good restaurants. Highly recommend
Stayed 1 night in Nov 2024

8/10 Good

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely iconic property with incredible public spaces including a roof terrace and large outdoor pools.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly and efficient staff, and the room was superb. Will definitely stay here again if I'm ever back on the island.
Stayed 2 nights in Nov 2024

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Fantastic breakfast. Lovely pool. However, pool food was not great. Chicken in Caesar salad was so tough it was like eating rubber, such a shame as everything else was perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Lisa, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous hotel and felt like old world charm. Loved having drinks at the bar in the evening while a pianist entertained. The roof top pool we got access to, was the perfect way to unwind. We enjoyed a couple of meals on property and had zero complaints. One of our favourite stays during our trip!
Stayed 2 nights in Oct 2024

10/10 Excellent

David A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. True elegance.
Stayed 9 nights in Oct 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, not many restaurants near by other than 2 Michellin restaurants on the property, not far from Old City, Malcom area by the ocean, wind suffers, sand beach, lovely promenade with many restaurants, too far to walk! Lovely it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul, Lebanon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 1 night in Oct 2024

10/10 Excellent

Beja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant surprise. The hotel and facilities are just gorgeous.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark, Bury St Edmunds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Santa Carolina is a beautiful looking hotel with very comfortable rooms and facilities. But beyond these aesthetics the staff are old Skool wonderful and the food was superb.
Stayed 7 nights in Oct 2024

10/10 Excellent

George Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was amazing, there was only one small disappointment and that was in the well centre where I found the staff unapproachable and not very friendly.
Stayed 14 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

gwyneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful building and gardens. The pool area is outstanding. Every member of staff is so friendly and go out of their way to make the guest's stay as enjoyable ad possible.
Stayed 7 nights in Sep 2024

10/10 Excellent

Edlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our Babymoon staying at this hotel!
Stayed 6 nights in Aug 2024

10/10 Excellent

Simon Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024