Highly recommend! Nice place, great location, excellent services
Karen
2023 年 7 月入住 2 晚
10/10 超赞
Wai Yan
与家人出行
2023 年 6 月 11 日
满意:客房舒适度,清洁度
Wai Yan
2023 年 6 月入住 3 晚
10/10 超赞
kuo-fang
与家人出行
2023 年 2 月 20 日
满意:清洁度、服务设施、住宿条件和设施
清潔、舒適、地點方便
kuo-fang
10/10 超赞
PO KIU
2023 年 2 月 1 日
满意:清洁度、服务设施、住宿条件和设施
PO KIU
2023 年 1 月入住 2 晚
10/10 超赞
Yuen Ying
2022 年 12 月 31 日
满意:客房舒适度,清洁度
Yuen Ying
2022 年 12 月入住 3 晚
10/10 超赞
Erin
与家人出行
2025 年 4 月 15 日
满意:清洁度、服务设施、住宿条件和设施
This is a great hotel for families in a special part of Kyoto. The staff were particularly lovely and helpful. We will definitely stay again. We loved the happy hour and the Japanese calligraphy classes.
Erin
2025 年 3 月入住 3 晚
6/10 一般
Larry
与家人出行, 团体旅客, 商务旅客
2025 年 4 月 11 日
满意:住宿条件和设施,服务设施
The room itself was nice and spacious. The housekeeping was poor I’d say. They have a schedule of when they do bedsheets vs. bathrooms etc. but it seemed sporadic and they don’t tidy anything ever. It was very nice they had a washer dryer combo in the unit. Pretty good value I’d say generally for a family. As far as staff and service I’d say they are almost all incompetent. With the exception of a gentleman named Seth and his colleague Daniel, everyone else had no clue what they were talking about. I asked to have a taxi in the morning waiting, the next morning the woman at the counter struggled with an iPad for 5 minutes until I finally gave up and booked an uber. I asked another woman at the front desk if I could get a stamp to mail my postcard. She told me to visit Lawson’s only to find out they don’t sell stamps so I had to talk 20 minutes to the post office. It seemed that every time I needed something or had a question I was given incorrect or incomplete information. Don’t stay here if you expect even mediocre customer service. Do stay here if you are totally self sufficient, need a lot of space, and are traveling with little ones. Overall average.
Larry
2025 年 4 月入住 6 晚
10/10 超赞
CHRISTINA
与家人出行
2025 年 4 月 9 日
满意:清洁度、服务设施、住宿条件和设施
Friendly staff, great amenities, spacious rooms.
CHRISTINA
2025 年 4 月入住 4 晚
10/10 超赞
Donna,Del Mar
与家人出行
2025 年 4 月 5 日
满意:清洁度、服务设施、住宿条件和设施
If I could give more stars I would! Front desk hosts are all so kind and helpful. Housekeeping staff were so sweet and accommodating to our changing schedule. The reception area multi-functional coffee/cocoa machine clean was a hit for our family of 6. Happy hour sake/local beer a bonus! We were in Kyoto for 6 nights and covered a lot of ground. The location was perfect and walkable to most but could also jump right on the train closeby. Extremely clean hotel city. Our favorite Mimaru so far and we've stayed at 3 during our trip :) Thank you for making our stay in Kyoto extra comfortable and amazing!
Donna
2025 年 3 月入住 6 晚
10/10 超赞
Nick
与家人出行
2025 年 4 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Staff was great and location was awesome. One of the best places I’ve stayed at
Nick
2025 年 3 月入住 3 晚
10/10 超赞
Matt
2025 年 3 月 26 日
满意:住宿条件和设施,清洁度
Matt
2025 年 3 月入住 4 晚
10/10 超赞
Robert
与家人出行, 团体旅客
2025 年 3 月 22 日
满意:住宿条件和设施,清洁度
不满意:服务设施
Location is good, near MRT and bus stops, close to shopping area. Staff is friendly, nice happy hour hospitality.
Robert
2024 年 12 月入住 4 晚
10/10 超赞
Michael
与家人出行
2025 年 3 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Very enjoyable stay.
Seth at the front desk was very helpful and informative.
Michael
2025 年 3 月入住 3 晚
10/10 超赞
Yvette
2025 年 3 月 5 日
满意:住宿条件和设施,清洁度
Had a great 3 night stay and staff were extremely helpful and friendly. Was able to get to bus and subways easily. Great location too.
Yvette
2025 年 3 月入住 3 晚
10/10 超赞
Mary
与家人出行
2025 年 3 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Wonderful place to stay, especially for four adults. It is roomy and clean with two full bathrooms and a washing machine. The staff is very friendly and helpful! It's only minutes to the subway station and konbinis and yet very quiet at night. Highly recommend!
Mary
2025 年 2 月入住 5 晚
10/10 超赞
Jiayi,Albany
与家人出行
2025 年 2 月 23 日
满意:清洁度、服务设施、住宿条件和设施
We had a great stay.
The property is clean and rooms are spacious, staffs were welcoming.
We had a 2br with 2 baths, which is fantastic for our family of 4. Short walk to subway, convenient store right around the corner.
They also offer expresso in the morning and beer tasting at happy hour, we loved it so much and would definitely go back if we visit Japan again. Highly recommended!