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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
Luxury Kraków hotel in Kraków Old Town with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
Front of property
Exterior
Billiards
Reception
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is HK$869
HK$939 total
includes taxes & fees
24 Nov - 25 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment

Living room

Apartment

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Single Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Lobby
Hotel H15 Luxury Palace - Destigo Hotels
Pool
Spa
Pet-friendly
Free WiFi
9.8 out of 10, Exceptional, (352)
The price is HK$1,251
HK$1,351 total
includes taxes & fees
24 Nov - 25 Nov
Hotel H15 Luxury Palace - Destigo Hotels
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About the area

Map
Ul. Pijarska 13, Kraków, 31-015

What's nearby

  • Royal Road - 3 min walk - 0.3 km
  • Main Market Square - 4 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.5 km
  • Galeria Krakówska - 7 min walk - 0.6 km
  • Wawel Castle - 18 min walk - 1.5 km

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • Kraków (KRK-John Paul II - Balice) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karmello - ‬2 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪Pasta Bar Resto & Wine - ‬3 min walk
  • ‪Przypiecek krakowski 24h - ‬1 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Luxury hotel near Main Market Square
Near Royal Road and Wawel Castle, Hotel H15 Francuski Old Town - Destigo Hotels provides an airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with car hire on-site and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A TV in reception, tour/ticket information and a 24-hour front desk
  • A porter/bellboy, concierge services and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually decorated, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, fridges and heating

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (PLN 100 per day; includes in/out privileges)
  • 24 hours off-site parking within 492 ft (PLN 100 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: PLN 99 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • 2 steps to reach property

More

  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system

Property is also known as

Hotel Francuski Krakow
Hotel Francuski
Francuski Krakow
Francuski
Orbis Francuski Hotel Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Krakow Hotel Krakow
Francuski Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel
H15 Francuski Hotel
Hotel H15 Francuski Old Town
Hotel H15 Francuski Old Town Destigo Hotels
Hotel H15 Francuski Old Town - Destigo Hotels Hotel
Hotel H15 Francuski Old Town - Destigo Hotels Kraków
Hotel H15 Francuski Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

Is Hotel H15 Francuski Old Town - Destigo Hotels pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 20 kg per pet. There's a fee of PLN 100 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel H15 Francuski Old Town - Destigo Hotels?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel H15 Francuski Old Town - Destigo Hotels on 24 Nov 2024 start from HK$869.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel H15 Francuski Old Town - Destigo Hotels?

Valet parking is available for PLN 100 per day.

What time is check-in at Hotel H15 Francuski Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel H15 Francuski Old Town - Destigo Hotels?

Checkout is at noon.

Does Hotel H15 Francuski Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 130 per vehicle applies.

Where is Hotel H15 Francuski Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Gallery of Ancient Art, Royal Road, and Main Market Square. Florianska Street and Czartoryski Museum are just steps away. Kraków Główny Station is 16 minutes by foot.

Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 222 out of 287 reviews" "
Rating 8 - Good. 51 out of 287 reviews" "
Rating 6 - Okay. 12 out of 287 reviews" "
Rating 4 - Poor. 2 out of 287 reviews" "
Rating 2 - Terrible. 0 out of 287 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 10/10. This hotel is beautiful and the rooms were very nice! The rooms were very spacious, clean, quiet and the beds were comfortable. The staff was very welcoming and helpful. This hotel is located in the perfect location. It make it easy to walk to several restaurant options near by, and to tourist attractions. I strongly recommend booking this hotel when you stay in Krakow. You won’t be disappointed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Denine

Liked: Cleanliness
Great hotel and location. Staff very professional and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2024

10/10 Excellent

Ievgeniia, fORT lAUDERDALE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Arnavaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very beautiful interior , clean and quiet, I just wish they also had disposable slippers .
Stayed 1 night in Nov 2024

8/10 Good

Anh, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel and room is clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Rajan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Fantastic location and lovely breakfast. Would recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

James, Parrish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel situated among nice shops and restaurants. Very easy walking distance to the central Krakow market square. My King bed suite was quite spacious and affordable. Staff were extremely pleasant.
Stayed 5 nights in Oct 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect 👍
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, nice room, helpful staff. Near most main sites in the Old City.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this elegant hotel. The staff were incredibly helpful, the breakfasts were copious and delicious, and the location was perfect. Stay here if you can!
Stayed 4 nights in Sep 2024

8/10 Good

Lucyna

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

James, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel in excellent condition. Staff was extremely helpful and pleasant. Bed was comfortable and the room reasonably spacious. Five minute walk to everything. Breakfast was very good. Was here for four nights. Definitely would stay here again in the future.
Stayed 4 nights in Sep 2024

10/10 Excellent

Demetra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is amazing. They go out of their way to help you with anything you need. The breakfast was excellent and our room upgrade was a suite with 2 bathrooms. Nothing better than that for 2 women traveling together!
Stayed 4 nights in Sep 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

kevin, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Rooms fantastic size. Staff very pleasant and courteous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glen

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Aug 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even better than the website suggested. Great staff. Lovely rooms, terrific breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was wonderful. Location is perfect and located closely near town Square. We had a great trip and would stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to be near the business of Old Town but quietly near the edge. Staff was always kind and friendly. Would recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Wieslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenient location of this hotel and the pleasantness of its staff. The housekeeping was very efficient.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff, everything close to the Square and lots of options available. Very nice stay, great job, thank you.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Krakow
Wonderful hotel and great service.
Stayed 4 nights in Jun 2024