Hotel Garden

2.5 star property
Hotel connected to a shopping centre in Downtown Kota Kinabalu with a 24-hour front desk

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December 2024
January 2025

Photo gallery for Hotel Garden

Iron/ironing board, free WiFi
Lobby sitting area
Reception
Exterior
Shower, free toiletries, bidet, towels

Reviews

6.2 out of 10

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Quadruple Room

Highlights

Air conditioning
Private bathroom
Bidet
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Private bathroom
Bidet
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Bedroom

Highlights

Air conditioning
Separate bedroom
Private bathroom
Bidet
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room (No Window)

Highlights

Air conditioning
Private bathroom
Bidet
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Family Triple Room

Highlights

Air conditioning
Private bathroom
Bidet
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds
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About the area

Map
No 3 Lorong Dewan (Australian Palace), Gate of City Observatory Hill, Kota Kinabalu, Sabah, 88000

What's nearby

  • Gaya Street Sunday Market - 3 min walk - 0.3 km
  • Suria Sabah Shopping Mall - 6 min walk - 0.5 km
  • Jesselton Point Ferry Terminal - 9 min walk - 0.8 km
  • Kota Kinabalu Central Market - 9 min walk - 0.8 km
  • Imago Shopping Mall - 4 min drive - 3.1 km

Getting around

  • Tanjung Aru Station - 8 min drive
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 16 min drive

Restaurants

  • ‪Kopi Ping Cafe Gaya Street - ‬2 min walk
  • ‪Fook Yuen 富源 - ‬1 min walk
  • ‪Restaurant Keng Wan Hing - ‬2 min walk
  • ‪Kee Hiong Bak Kut Teh 奇香肉骨茶 - ‬2 min walk
  • ‪Yu Kee Bak Kut Teh - ‬2 min walk

About this property

Hotel Garden

Hotel near Imago Shopping Mall
Hotel Garden provides amenities, such as a garden and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), a local area shuttle and express check-out
  • Express check-in, tour/ticket information and luggage storage
  • A 24-hour front desk
Room features
All guest rooms at Hotel Garden have comforts, such as air conditioning, in addition to amenities, such as free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Premium channels and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Height restrictions apply for on-site parking
  • Local area shuttle (surcharge)

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Free newspapers
  • Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Hotel Garden Kota Kinabalu
Garden Kota Kinabalu
Hotel Garden Hotel
Hotel Garden Kota Kinabalu
Hotel Garden Hotel Kota Kinabalu

Frequently asked questions

Is Hotel Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Garden?

Self-parking is available for a fee.

What time is check-in at Hotel Garden?

Check-in begins at 1 PM.

What time is check-out at Hotel Garden?

Checkout is at 11 AM.

Where is Hotel Garden located?

Located in Downtown Kota Kinabalu, this hotel is steps away from Signal Hill Observatory Platform and Gaya Street Sunday Market. Atkinson Clock Tower and Wisma Merdeka Shopping Center are also within 5 minutes.

Hotel Garden Reviews

Reviews

6.2
Rating 10 - Excellent. 3 out of 35 reviews" "
Rating 8 - Good. 7 out of 35 reviews" "
Rating 6 - Okay. 16 out of 35 reviews" "
Rating 4 - Poor. 7 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Parking
Everything was good. It just the bed mattress werent really clean. and one more regarding the parking which i find really hard to find. I need 15-20mins to search for a parking.

8/10 Good

KJ, malaysia

Liked: Staff & service
Hotel Garden )
Nice stay here..the hotel is in good condition..and the staff also very nice..the location is very strategic..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay at Hotel Garden
I had a room without windows. The stay was fine, but i heard dogs barking in the middle of the night, so i was awaken by the noise, but it only lasted for a while, then i went back to sleep.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
the only advantage is its location;
no good other than that. no toiletaries, very poor connection to wifi,as a whole not as good as advertised.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Cheap hotel in KK city center
An ok hotel for budget traveler looking for a hotel in KK city center. Only the receptionist command of english is a bit lacking and seems unsure of what he was doing.

8/10 Good

John, Sandakan

Liked: Cleanliness, room comfort
Nice Hotel 5-10 minutes from malls and foods.
I was just need hotel to sleep. Hotel Garden is just perfect for my need. I will stay there again.

8/10 Good

Am, Kuala Lumpur

Liked: Staff & service
Hotel in the city outskirt
The hotel staffs were very friendly. The hotel located very near to some landmarks of Kota Kinabalu. Very suitable for backpackers or tourists who plan to do sightseeing or spend time exploring KK, as the amenities of this hotel are very basic.

6/10 Okay

yy, singapore

Disliked: Property conditions & facilities, room comfort
Good location and cheap
Of course, the room interior room is not so nice. Location is very good, walking distance to the city and jetty

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Hotel Facilities - wifi not working
Value for money. Small room and able to provide a good sleep. I was given a room in level 3 and if you bring a heavy luggage then better get the lowest floor. The staircase a bit steep and elevator service the upper floor.

6/10 Okay

ann

8/10 Good

Ho, Hong Kong

Liked: Cleanliness, staff & service
Great location
Hotel is very basic and simply but has a great and central location. Staff is also nice and helpful.

6/10 Okay

Norris

Liked: Cleanliness, staff & service
Advertised free wifi doesn't exist
The advertised free wifi doesn't actually work at all, the staff are aware of this

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good value hotel for the price. However, the description states it has a city view, and they tried to put us in a room with no window, they did 'upgrade' us for free, but only after showing the hotels.com description. Location is great for the town centre.

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für meinen Zweck war vollkommen ausreichend
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
lack of maintenance
interim stay only
Stayed 1 night in Dec 2017

2/10 Terrible

June, South Korea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
가지 마세요...
첫날 도착을 밤에해서 잠만잘거니 제셀턴이랑 가깝고 싼데면 괜찮겠지 싶어서 예약했던건데.. 정말 비추합니다.. 프론트 여직원은 친절했지만, 그 외엔 숙소 내 좋은점이 하나도 없었습니다. 우선 객실 바닥이 욕실바닥?처럼 되어있고 실내용슬리퍼도 없어서 신발을 신고 다녔습니다^^; 짐풀기도 찜찜했고, 창문은 달려는 있으나 커튼이 쳐진 상태로 열수도 없으며, 객실 내에 벌레와 모기가 정말 많아서 하..ㅠㅠ 샤워를하고 모기기피제를 듬뿍 뿌리고 자는 희귀한 경험을 했습니다... 위즈마와 제셀턴은 걸어갈 수 있는 위치였기 때문에 그 점은 좋았으나 그거보고 가기에는 도저히 잘만한 곳이 아닙니다. 작은 테이블 하나도 없어서 캐리어위에서 컵라면 먹었습니다. 한국 시골 민박보다 안좋습니다. 만원더쓰시면 훨씬 안락하게 잘수있어요...가지마세요ㅠㅠ
Stayed 1 night in Jun 2017

8/10 Good

malee, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもフレンドリーです。
数回、宿泊していますが、とても重宝しております。wifiが通じにくい部屋もありますが、レセプションあたりでは可能です。荷物も預かってもらい 助かりますね。

6/10 Okay

Peter

Disliked: Room comfort
Centralt beliggende
Lidt skod men billigt og flinke personale

6/10 Okay

自由人, 中国

绝佳的地点
酒店就在山脚下,去加雅街吃饭、去山顶看日落、去码头乘船跳岛都非常方便,附近还有超市,买东西买手信不用提多久。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
창문이 없네요.
창문도 없고. 다리미질 하는 스탠드에는 개미가 기어다니네요;;; 호텔에서 개미가 득실대는거 본적은 처음;;; 잠깐 자는거라 제일 싼걸로 했다가 큰 후회 했습니다.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan inte rekommenderas!
Helt värdelöst! Inget fönster trots "superior room", vattnet - både varmt och kallt - tog slut efter en halv dusch. Kändes som ett fängelse. Inte prisvärt trots det låga priset. Finns betydligt mer prisvärda alternativ i närheten.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房內無WIFI,大堂WIFI都很微弱,早上是收不到,這間酒店最大好處是近市區,比較方便