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Comfort Hotel ERA Kobe Sannomiya

3.0 star property
Hotel with a 24-hour front desk, near Meriken Park

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Lobby
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Check-in/check-out kiosk
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is HK$416
HK$457 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bidet
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard 2 Singles Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bidet
Private bathroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bidet
Private bathroom
  • Sleeps 6
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Bidet
Private bathroom
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096

What's nearby

  • Meriken Park - 2 min drive
  • Kobe Tower - 3 min drive
  • Kobe Harborland - 3 min drive
  • Port of Kobe - 4 min drive
  • Kobe University - 5 min drive

Getting around

  • Kobe Sannomiya Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe (UKB) - 13 min drive

Restaurants

  • ‪サイゼリヤ - ‬3 min walk
  • ‪すき家 - ‬6 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬6 min walk
  • ‪もりもり寿し 三宮OPA2店 - ‬2 min walk
  • ‪京都嵐山清修庵三宮OPA2店 - ‬3 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

Hotel near Meriken Park
Located close to Kobe Tower and Port of Kobe, Comfort Hotel ERA Kobe Sannomiya provides dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a water dispenser and a 24-hour front desk
  • A computer station, a vending machine and a lift
  • Guest reviews speak highly of the helpful staff and location
Room features
All 219 rooms offer comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • Fridges, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1650 for adults and JPY 700 for children

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1100.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 700 for children
  • Self-parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Era Kobe Sannomiya
Comfort Hotel Kobe Sannomiya
Comfort Hotel ERA Kobe Sannomiya Kobe
Comfort Hotel ERA Kobe Sannomiya Hotel
Comfort Hotel ERA Kobe Sannomiya Hotel Kobe

Frequently asked questions

Is Comfort Hotel ERA Kobe Sannomiya pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Comfort Hotel ERA Kobe Sannomiya?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Comfort Hotel ERA Kobe Sannomiya on 25 Nov 2024 start from HK$415.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Hotel ERA Kobe Sannomiya?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Comfort Hotel ERA Kobe Sannomiya?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Hotel ERA Kobe Sannomiya?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel ERA Kobe Sannomiya located?

Located in Sannomiya, this hotel is 1.1 mi (1.7 km) from Meriken Park, and within 3 mi (5 km) of Kobe Tower and Port of Kobe. Kobe University and Kobe Animal Kingdom are also within 6 mi (10 km). Kobe Sannomiya Station is only a 5-minute walk and Sannomiya Hanadokeimae Station is 7 minutes.

Comfort Hotel ERA Kobe Sannomiya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 370 reviews" "
Rating 8 - Good. 129 out of 370 reviews" "
Rating 6 - Okay. 41 out of 370 reviews" "
Rating 4 - Poor. 13 out of 370 reviews" "
Rating 2 - Terrible. 7 out of 370 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and not far away from Sannomiya station. Room was clean amd bathroom is slightly bigger than expected.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ces

Liked: Cleanliness, staff & service, property conditions & facilities
Language barrier
Stayed 4 nights in Sep 2024

10/10 Excellent

Misato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024

8/10 Good

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New mixture of retail shops
Stayed 1 night in Jun 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train
Close to train station, the room was clean and the beds comfortable. Close to main shopping areas and very good buffet breakfast. Service mostly Japanese customers, with limited English. This wasn’t a negative thing, you just need to be aware.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayumi

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Cyndy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay in the middle of town if you don’t need a lot of space for your room and you don’t mind checking in on a machine.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeannie, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Room pretty big compare with hotels normally in Japan
Stayed 2 nights in Mar 2024

6/10 Okay

Ching ting

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There a lots of supermarkets and restaurant around this hotel. However, we find the chair in the room is fully of dirt….feel a bit uncomfortable
Stayed 4 nights in Mar 2024

8/10 Good

Miya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Shiro

Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions weren’t great, walking past a lot of construction sites to get there but once I saw the room things improved . Great use of space , nice bathroom , comfortable bed, didn’t hear any street noise and nice breakfast . Area is close to a few 7/11 type stores and not far from restaurants and cafes . It’s actually in a great spot . All you need to do is walk through the station west gate and you’re in the thick of things .
Stayed 2 nights in Feb 2024

8/10 Good

SUN HYE

Liked: Cleanliness, staff & service, property conditions & facilities
Real comfortable stay. Very conveniently located.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love our stay
Location was so central for Kobe. Love the library cafe offering coffee and tea and little snacks. The breakfast has good selection of Japanese food and also salads, yogurt, fruits and pastries etc. The staffs were always so helpful and we find our hotel room very comfortable. We don’t have any problem with the bed or pillow, maybe it’s a personal preference thing.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Cleanliness, amenities
Close to Sannomiya Station. Sushi train next door, other cheap restaurants (udon, raamen, beef bowl etc) very close by. 30 second walk to convenience store. Lovely clean rooms! Great views from 13th floor corner room - thank you for this great place to relax and enjoy Kobe! Helpful staff. Nice cafe area - free drinks and snacks all afternoon.
Stayed 5 nights in Jan 2024

10/10 Excellent

Song Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

KIAN GUAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and hotel is clean. Love the lounge.
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel room was clean, and the staff were friendly. The location is very convenient. The only thing that could use improvement are the pillows and beds, which were a bit uncomfortable.
Stayed 5 nights in Nov 2023

8/10 Good

Abby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free hot drinks whole day. Quite cosy and relax. Walking distance to many places including the bus station
Stayed 1 night in Dec 2023

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. I find it funny it’s named the Comfort Hotel, when the pillows and bed are quite hard and uncomfortable. However, after travelling for 20hrs, it was a very convenient, short walk from Sannomiya Station, and I was only there for a quick sleep.
Stayed 1 night in Nov 2023

10/10 Excellent

Jae Min, Capelle aan den Ijssel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel due to its location
Stayed 2 nights in Nov 2023

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in close to Sannomiya station. Close to restaurants, shops, and few attractions. Would definitely stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mei Ki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for 2 people. Delicious breakfast. Free coffee at night. Near the train and bus station. We can walk to the shopping mall and the attractions. Good experience. Hope to visit again.
Stayed 5 nights in Oct 2023