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"The hotel is big and could cater to big crowds without having the guests feeling overcrowding. The 3 onsens are spread over 3 different blocks of building but very walkable within indoor (hence no concern about rain or cold weather). Buffet breakfast was excellent with good spread of western and Japanese cuisine. Parking onsite is complimentary and the hotel is walkable to small town with eateries, shops and cafes. The option to have western and Japanese beddings in the room is good especially when travelling with elderly. The young ones can experience sleeping on tatami while the western bedding provides comfort for the elderly."

"This is a big hotel in Okuhida onsengo area, having amasing baths (onsen). We came for both the springs and the winter illumination experience and we had both. Loved it. The outdoor baths (shared) are great. We also tried hida meet as well as local hotel specialities, like turtle soup and caviar, highly recommended. I would love to come back one day."

"The staff speak English or Mandarin hence communication was a breeze for me. They were very friendly, helpful and polite. The location of the ryokan is within walking distance to the town and close to the train station. Hotel provides a bus shuttle to the train station. From the train station to the hotel, there is also a complimentary ride. I had a very pleasant stay at the ryokan and highly recommend it. "

"Superb hospitality from the owner and his team. Breakfast on both days were delicious. If you arrive by train, private transport to the property may be arranged. We shared a room for 4pax with a private toilet. Wash basins with a water dispenser was communal. It was a very special experience for us. Loved the natural setting of the onsen. "

"This hotel surpassed expectations from a service and amenities standpoint. It was easy to find and there were plenty of dining options nearby. We had a family of 6 split into 2 rooms and they were kind enough to provide 2 rooms that were beside each other for us. "

"Arrive early here so that you can enjoy their free offerings such as warm sake, cold beer and more! Their public bath has indoor, outdoor and sauna! We enjoyed bath a lot and foods! Their presentations were so stylish and amazing! We will be back again with other friends!"

"This hotel has its own onsen and we loved it. We all were given traditional Japanese robes to wear throughout the hotel (in the dining room as well) and that was really nice. The staff were amazing and patient. "

"Brought my little brother here for his first trip to Japan, and what a way to introduce him to Japanese hospitality. Every staff there was awesome! Great food, and great onsen!"

"We loved our stay at Ryokan Sansui. The view of the mountains around the hotel were amazing with tri-colored foliage. The staff were also very lovely and kind. The food was also delicious and more than I had expected. Communication wasn't too easy, but the message would get across. The best part was, of course, the onsen (hot spring) experience. They offer both public (gender-separated) hot springs and baths, as well as 4 private ones that don't need prior booking or extra fees. Getting there and back took a lot of time though, so our 1-day trip seemed a bit too short."