Booking our stay was very easy and communication before check in was great. The day of check in was very smooth with a keyless entry and code was sent a day prior with no issues. When we arrived at property the yard was not mowed and was not mowed till the day before departure. Inside the home there were only one item to last a whole week (laundry detergent, dish washer detergent, paper towel roll and one trash bag) this was for an entire week of stay. The bedrooms did not have anywhere to place luggage items and no counter space in the bathrooms which was a hassle to find things. I know this residence is pet friendly but there was dog hair along the floors, beds, couch, and baseboards. The chairs and couch in home are broken and can feel springs when you sit down. The beds are very uncomfortable and there were no extra blankets or sheets if needed. The bathrooms did provide some toilet paper, and towels for whole week stay but only 2 washcloths. Residence is located in a gated neighborhood which was nice, neighbors were very friendly during our stay but if you wanted to enjoy dining and shopping the residence is a good 15-20 minutes from things.