The staff was great - that’s the main reason I gave 2 stars, along with clean, comfortable beds. I barely slept though, as I had loud neighbors in several rooms near me. I could hear them when they were in the hallway, outside, and even just talking in their room. Walls are paper thin. I tried turning on the fan (heater), but it would only work on auto, not low or high. I put the bathroom fan out to drown out the noise - did not help. The TV had to be manually set up, which took forever, but also helped drown out the noise. There was a hole under the sink, with exposed insulation right above the shelf that held the bath towels. It was very dusty and gross. Had just a few hours of sleep for a long day of driving. Will not stay here again.