搜索哈萨克斯坦酒店

“Good hotel , excellent location and service”

“The receptionists are nice and helpful. Room is clean and tidy. I have a comfortable stay here. It closes to bus station but takes 15-20mins walk to train station. I would recommend it to others.”

“It was a cheap and surprisingly good room - for this price I expected scam or hostel. The room looks exactly as on the pic, quite spacious. Bathroom is okay. Shampoo, soap, dental kit, slippers were provided during check-in. Cards payment accepted. No elevator, so 3rd floor is quite a challenge with a 25 kg suitcase. I slept very well on this large bed, it was quite a surprise too. Overall, very unexpected and cheap stay. No caffe around, so either get food delivery or walk for some time to……

“great communication”

“The hotel is new but service is odd. At the checkout- I was in the rush on my way to airport, the reception desk refused to return my security deposit - asking me to show a receipt from transaction (which I could not find). It was inconvenient. When you put a charge on the credit card- hotel should keep a copy for the record... Overall my room was clean and service team was friendly.”

“Very noisy, the restaurant in the hotel plays the music very loud until 5 a.m.”

“ Strongly recommend to monitor air temperature in the room”

“很好的酒店，下次还会住”

“The room was nice. The bed was confortable to lay on. The location was good you can easily walk around the city but there was no nearby convenient store. They have separated bathroom and toilet which we didnt like. No bidet. Amenities are always available. ”

“greay location,very easy to find.”

“We called the front desk for daily water and toilet paper supply starting from the morning. After the fifth times call and compliant, it finally brought us by the front desk instead of room service. And only one bottle of water and one toilet paper was delivered around 18:00pm.”

“Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments……

“Frustrating that you cannot adjust the room temperature. It is fixed during winter to be quite hot”

“It was our second time , and we were not disappointed! Very nice hotel. They have an indoor pool and well equipped gym. Rooms are beautiful. Highly recommend!”