Kamisuwa Onsen Spa Hotel

"Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance."

"Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english."

"Really enjoyed our short stay and visiting this area. Walkable distance from the station and lake. A full Japanese-style breakfast was beautifully presented with some alternatives also on offer - fruit, eggs, bacon etc. We visited in May when the hotel and Suwa generally were very quiet so we were able to enjoy the hotel facilitie - the modern reception area and onsen. Good size room with twin beds. Go for one with a lake view if possible."

"Absolutely amazing experience. The room had a Onsen bath on the balcony overlooking the lake. The service included dinner and breakfast in a private room with amazing local food and a lovely waitress who spoke decent English and explained every dish to us. There is also a lovely open rooftop Onsen. The room is large and very comfortable like an apartment. All of the staff were amazing. Fantastic "

"観光に便利な場所で快適に過ごせました。"

"Room was smaller than expected (about 10 tatami). Onsen was fine. Food was tasty, and changed the second day, which is nice. The ryokan building itself is quite pretty. It's easy enough to find, less than a 10 minute walk from the station. It is in the middle of a town, so it doesn't feel very rural, but I guess that's a tradeoff for the convenience of the location. And since it's in a town, it's quite easy to walk out to cafes, restaurants, convenience store, etc. Staff were all very friendly....

"Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!"