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"Excellent place to relax and enjoy the hot spring!"

"Fast check in and check out time. Great food and facilities. Bus stop is very close to the hotel. "

"We arrived too early to check in but the staff who was there on the morning of 2/11 was so helpful in getting us situated with lockers to store our luggage until check-in time. We appreciated the helpfulness and patience of the staff member that day. She and another staff member were there at check-in at 3:00 and again they were so helpful. We would stay there again. The hotel is also so convenient due to being in walking distance to Atami Station as well as to bus and taxi hubs."

"Wonderful location and service. Beautiful grounds. Excellent range at breakfast though many large groups. Excellent wine bar that we paid for as part of the booking. Self help to over 30 types of Japanese wine and premium snacks. Plus wonderful onsen in the room. Would stay again"

"Good place, good location and close to everything."

"We stayed two nights in a Japanese room with private open-air bath. It was fantastic. The room was clean, modern and had everything we needed. Words cannot describe the private open air bath which we used as much as possible. We had dinner and breakfast included - these meals may be challenging for western tastes but if you're feeling adventurous, go for it! Unfortunately the public bath was closed when we visited so I cannot comment on this."

"Our stay here was amazing. This hotel has set the standard for all other hotels in Japan. With the kindest staff and attention to detail goes unmatched. My family and I didn’t want to leave. Thank you for a great stay Hyatt Regency Resort and Spa!"

"What an incredible gem! We had a wonderful and memorable experience. Luggage drop off before check-in and then check-in itself was seamless (we arrived early and we just followed the instructions at the front entrance to label our bags and place inside the doors, and when we came back the bags were already in our room). Staff is very friendly and helpful. We were able to select our onsen times (one evening and one morning bath) at check-in and as they had availability, we were lucky and were able to do a third one! The facilities themselves are great! All the onsens were fantastic, and it's nice they are all private. Highly recommend the traditional dinner option, it was delicious, well worth it, and a highlight of our trip. The breakfast was lovely. Definitely our favourite stay and would love to come back again! P.s- if getting off at Gora station, yep that is one steep hill to climb to the ryokan! We had carry-on size backpacks and I'm still happy we took the cable car two stops further as per the instructions we received from the ryokan even though it was busy and a bit of a wait (or with more luggage the taxi is likely we'll worth it. It's really not that far, 15ish min, but quite the hill!). The ryokan was also very prompt in responding to my messages prior to arrival, and that was much appreciated. Ajisai Onsen Ryokan thanks for the wonderful stay!"

"We had such an amazing stay at this hotel, our stay was only two nights and we wish we could have stayed longer. Not only was the hotel clean, quiet, and easy to get to, but the view from our room was beyond amazing. The ammenities were so lovely, with a quiet onsen spa with views of Fuji, and easy access to a hiking trail that leads to a beautiful viewpoint up on the hills. If youre looking for a luxury hotel with once in a lifetime views of mt Fuji, this is the place for you. "