When i hand over my passport to check in, the staff asked for my itinerary / booking ticket which i did not prepare. So it takes a while to scroll through my emails and when she sees me taking a long time, she claim she will use my passport to check in. Alot of hotels already use passport to check in, so i am irritated for her so call request in the first place. Hotel is ok for the price but in the gym, 2 treadmill are powered on, and the cycling and epilitical trainer machine are not powered on and i cannot find the cable to power on. The spiral staircase to the gym is hazardous...small space and narrow..check out was fast, the housekeeping lady saw us checking out and directly ask our room number, maybe thats the reason for the fast check out.