JHL Solitaire Gading Serpong

5.0 star property
Luxury Gading Serpong hotel connected to the convention centre, a quick walk to Summarecon Mall Serpong

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Photo gallery for JHL Solitaire Gading Serpong

Front of property – evening/night
Outdoor pool
Interior
Buffet
Minibar, in-room safe, desk, laptop workspace
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Housekeeping

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Room options

Available filters for rooms
Showing 8 of 8 rooms

Premier Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Bathrobes
  • 377 sq ft
  • Sleeps 2
  • 2 Single Beds

Executive Club Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Bathrobes
  • 409 sq ft
  • Sleeps 2
  • 2 Single Beds

Premier King Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Bathrobes
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Bathrobes
  • 484 sq ft
  • Sleeps 2
  • 2 Single Beds

Executive Suite Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Bathrobes
  • 603 sq ft
  • Sleeps 2
  • 2 Single Beds

Executive Suite King Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Bathrobes
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite King Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Bathrobes
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Club King Room

Highlights

Soundproofed
Air conditioning
LED TV
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Bathrobes
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jl. Gading Serpong Boulevard Barat, Blok. S No. 5, Gading Serpong, Banten, 15810

What's nearby

  • Summarecon Mall Serpong - 6 min walk
  • University Multimedia Nusantara - 2 min drive
  • Living World - 7 min drive
  • QBig BSD City - 8 min drive
  • Aeon Mall BSD City - 11 min drive

Getting around

  • Tangerang Station - 10 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 38 min drive

Restaurants

  • ‪Foek Lam by Jun Njan - ‬9 min walk
  • ‪Nanny's Pavillon Family Room - ‬8 min walk
  • ‪Angke Restaurant - ‬6 min walk
  • ‪Warung Ce - ‬7 min walk
  • ‪Poka Ribs - ‬7 min walk

About this property

JHL Solitaire Gading Serpong

Luxury family-friendly hotel near Summarecon Mall Serpong
Located close to Indonesia Convention Exhibition and University Multimedia Nusantara, JHL Solitaire Gading Serpong provides a coffee shop/cafe, a garden and a playground. Indulge in a manicure/pedicure, a body wrap and reflexology at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • A children's club (surcharge), smoke-free property and a front desk safe
Room features
All 141 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
More amenities include:
  • Separate baths/showers, bidets and free toiletries
  • LED TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Secured valet parking on site (IDR 200000 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: IDR 360580 for adults and IDR 180290 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Mangan Restaurant
  • Al Gusto
  • Royal 8
  • Mandeh
  • Le Bleu Cafe

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms - 7

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 360580 for adults and from IDR 180290 for children
  • Airport shuttle fee: IDR 450000 per person (one-way)
  • Airport shuttle fee per child: IDR 450000 (one-way)
  • Valet parking fee: IDR 200000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

JHL Solitaire Gading Serpong Hotel
JHL Solitaire Gading Serpong Gading Serpong
JHL Solitaire Gading Serpong Hotel Gading Serpong
JHL Solitaire Gading Serpong a D Varee Collection

Frequently asked questions

Does JHL Solitaire Gading Serpong have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 6:00 PM.

Is JHL Solitaire Gading Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking at JHL Solitaire Gading Serpong?

Self-parking is free at this property.

What time is check-in at JHL Solitaire Gading Serpong?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at JHL Solitaire Gading Serpong?

Checkout is at noon.

Does JHL Solitaire Gading Serpong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per person applies.

Where is JHL Solitaire Gading Serpong located?

This family-friendly Gading Serpong hotel is located near the airport, within 1 mi (2 km) of Summarecon Mall Serpong and Indonesia Convention Exhibition. University Multimedia Nusantara and Siloam Hospital are also within 6 mi (10 km).

JHL Solitaire Gading Serpong Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 57 reviews" "
Rating 8 - Good. 18 out of 57 reviews" "
Rating 6 - Okay. 6 out of 57 reviews" "
Rating 4 - Poor. 3 out of 57 reviews" "
Rating 2 - Terrible. 4 out of 57 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nagi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all amazing, hotel was great
Stayed 5 nights in Oct 2024

10/10 Excellent

ROHIT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Thinh, Chino Hills

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall services are good. Free laundry (4 pcs per day) was a nice touch for my room category Executive Suite. Breakfast buffet has nice spread. The Executive Suite is spacious and beautiful. Highly recommend to book ithis room.
Stayed 2 nights in May 2024

10/10 Excellent

Mehfooz Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with great staff. Good hotel at a nice location. It seems this is not a part of Jakarta.
Stayed 2 nights in Mar 2024

10/10 Excellent

Willy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply Above and beyond. Everything was super clean, staff was quite profesional and we had the best breakfast ever on a hotel ! Will stay again
Stayed 1 night in Jan 2024

8/10 Good

serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, amazing staff, but windows noisy
Amazing stay, only issue it’s that the windows are totally allowing the noise of the streets to be heard. It’s difficult to sleep. Not sound proofed at all which is a shame. But the rest the hotel it’s beautiful, staff amazing and so kind and helpful. Spacious and clean.
Stayed 2 nights in Jan 2024

4/10 Poor

Walter, Los Angeles

Travelled with partner
Five stars for the AMAZING (included) breakfast that went above and beyond and ranks up there with the best breakfasts I've experienced anywhere in the world, BUT honestly I can't give more than one or two stars only for the hotel itself. Our room and stay were relatively comfortable, but the five star experience promised by JHL Solitaire Gading Serpong was absent. The room had visible dirt and stains in the corners, particularly in the bathroom, and room-shakingly loud conference music and announcements that began directly above us at 7.30am interrupting restful sleep and making it nearly intolerable to stay in the room for any amount of time. The television displayed black on all channels until I dug behind it to disconnect and reconnect everything. And then after checkout there was a uniformed employee urinating on the side of the hotel in full view of the front entry. Won't be staying here again.
Stayed 1 night in Nov 2023

10/10 Excellent

heinrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staffs were helpful throughout different departments and attention to details were spectacular. Shoutout to check in staff Widya especially when my credit card have some issues.
Stayed 4 nights in Nov 2023

2/10 Terrible

B

Stayed 1 night in Sep 2023

10/10 Excellent

Stephen, San Mateo

Stayed 1 night in Aug 2023

8/10 Good

Winli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff were all very friendly especially the lady who checked us in unfortunately I can’t remember the name. Breakfast menu was great but the staffs were not attentive enough, the service used to be excellent before covid but not anymore.

10/10 Excellent

Zongren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is grand and the staff is so friendly and helpful. The rooms are great and it's very clean! I love the bed! It's comfortable it just makes me want to hide under the blanket for a whole day! The Bathtub is big too! The gym, spa and swimming pool is great too! I really enjoyed my time at the hotel and gotten a good rest. And there is so many choice of food for breakfast and it's delicious ! I would definitely come back again in the future.
Stayed 3 nights in Sep 2022

4/10 Poor

Nani

Travelled with family
Disliked: Cleanliness, staff & service
Harga tidak sebanding
Tidak sepadan harga dengan kualitasnya. Padahal berbintang 5. Tempat tidur hanya di susun kembali dan mengganti handuk. Meja dan lantai tidak di bersihkan. Air shower juga kurang deras
Stayed 2 nights in Dec 2021

10/10 Excellent

Suli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at junior suite room.
Stayed 1 night in Oct 2021

6/10 Okay

Anton

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The address on the webpage took the taxi to another place.
Stayed 2 nights in Jan 2020

8/10 Good

Jens Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional style hotel
Traditional style hotel with good gym and facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Jill B l

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Traveller's Haven in Gading Serpong
This is my second stay in this hotel. Service is excellent and checking in was a breeze. The room is big and clean and the aircon was working really well. I asked for a king size bed but got a super king size bed (two super single joined) Bed was very comfortable and for a person with back problems, the bed did not 'swallow' me up! The only issue which could be looked into was whilst joining the two super single bed, the bed head was not aligned, leaving a gap with the electrical sockets at the back of the centre of the bed!!! The breakfast spread was superb, though I did not have enough time to enjoy and try all the spread!!! Checking out was again a breeze and the staff are really very friendly and helpful. Location of the hotel is excellent and is within reach is you are visiting offices in the BSD area. Getting to the shopping malls is also very convenient. If the hotel can look into the air-conditioning in the lobby as I feel that it is rather hot in the afternoon. Overall I am very pleased with my stay and would highly recommend business travellers visiting the BSD area to stay here!!!
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice, clean and staff friendly, breakfast have many choices. But water very smelly when I had shower.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, room comfort
Where is the sofa..?
For a suite room, it should come with sofa so hotel guests can have a seat to talk inside the room.
Stayed 3 nights in Oct 2019

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is bad
Stayed 1 night in Sep 2019