Overall enjoyed the stay. Pool and hot tub were great, clean, good hours. Gym also excellent-good selection, equipment in order, clean. Room was spacious and clean. Overall staff very nice. At times, certain CSR members did not have same responses as other CSR members, so this was somewhat confusing. Would be better to have a shuttle directly to JHMR since many people were doing this daily, and 40 mins to mountain on public bus was a bit of a hike. Airport shuttle was very helpful. Mountain had good varied terrain. Mountain staff was not very helpful and signage was not so easy to figure out.