I absolutely loved this condo, until I had to check out, which took over an hour! I had paid for the reservation in full prior to arrival, but when I went to check out, the hotel said that I owed the entire balance. I had all the paperwork with me, so I was sure that I had already paid and it also had the property manager's phone number (Leavetown, not VRBO) on it. I called Leavetown and explained the situation and they had to call back the hotel and pay the balance by credit card. It was another 20 minutes and the payment had not been processed. I called back again and put the front desk person I was dealing with on the phone with Leavetown on my cell phone and after another 20 minutes of waiting and them attempting to process the payment, I was finally able to leave. My advice would be to make sure the balance has been paid upon check in and if not, call Leavetown right away for them to handle. Luckily, my flight was not until a few hours later, because otherwise I would have missed it. Aside from that debacle, the unit was very nice inside and the grounds were clean and well maintained. Only complaints about the unit itself are that there was not enough glassware in the kitchen and the coffee maker was very complicated. There are free airport shuttles that run on the hour, which saved a lot in transportation costs. The shuttle drivers were great and very accommodating. There is also the "Start on Demand" app, which gives you free rides all over the area.