Arrived around 5 pm, had dinner / evening plans lined up. As we unpacked, we noticed the railings at the top of the stairs have almost a foot gap in between each railing. Plenty of space for one of our two babies to fall from. We grabbed a mattress from one of the rooms to block them from reaching these rails. 100% not up to code, and really is illegal to be listing a home with such gaps.
Next issue, our boy locked one of the push locks in the room downstairs which had alot of the baby gear and pack n plays in it. By now it was 7 pm, and we were going to miss our dinner and evening plans. However, since the door was locked we could not get babies down for bed. So we looked everywhere for a key or push pin, but no luck. So we contacted VRBO and asked for a key, and they didn't have one. What if our kid was locked behind the door?!? Another huge safety violation. So we tried using hair pins, mini screw drivers, everything to try to unlock the door. Eventually we noticed that this used to be a garage door, so the door pins were facing us, so we knocked those out with a hammer and had to seriously wedge the locked door out, and finally around 9 pm, we got the door off. Our boys are 2 hours behind their bed time, and no dinner or desert for us. Also we had to sleep with no door on the hinges because we didn't feel comfortable installing it again without a key.
VRBO didn't resolve the issue until the next day. We asked for one night of refund and got $50. Bad experience, support.