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"Hotel is located near the shoppong streets and restaurants. Staff are friendly and helpful. Room size was jist right for one person. "

"The hotel is right next to the station, it is really convinient not only to drop off your luggage but to visit the mall next to it too. The staff are really friendly and shared about how to travel around the city more efficiently. The room is comfortable and the laundry machine is really good. "

"KOKO Hotel is conveniently located in a shopping and convention center, close to the castle and downtown areas. The room was very well equipped and large for Japanese standards. Staff very kind and helpful. I happily recommend the place."

"If you want both the convenient distance from Kumamoto Castle and the famous Japanese big bath with SAUNA, this is it! They also offer very convenient laundry system at very reasonable (or I'd say too great deal) price which is really helpful when you travel in Japan. The facility is super clean, with cheerful staffs, and we really enjoyed tasty 'Yonaki-soba' (warm noodle service in the evening).Thank you for the memorable stay."

"The hotel is within walking distance to the shopping street, plenty of food choices. Easy public transport to tourist attractions such as the castle, gardens etc. "

"Very nice hotel- good-sized room (felt brandnew; we stayed in a 4-bedder), classy PJs, comfortable beds, very clean bathroom, above-average breakfast, clean his/hers (with separate key) onsen. Definitely good value for money. Highly recommended. "

"Staff are super friendly."

"Spacious room, good breakfast."

"Comfortable stay in this clean hotel that serves great Kumamoto-style buffet breakfast. However, the bathroom vanity (sink and mirror) is outside the toilet, facing the twin beds. No on-site parking but you can easily park at the underground carpark that’s just a traffic light away from the hotel at a reasonable rate."