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"Alessandro the concierge was amazing, so helpful and efficient as was Rod the porter. All restaurant,breakfast and bar staff professional friendly amd made my birthday perfect "

"Excellent location and service and lavish breakfast "

"Welcoming hosts, very clean rooms and overall stay was better than I expected. Greta location, minutes from the train station and a quick walk into the town if Como. Would recommend! "

"The view was breathtaking. Service was very helpful. The spa was lovely! We had an amazing time there!"

"They were doing construction right in front of hotel(all windows faced that way)"

"The hotel is a beautiful property but certainly it’s showing its age as even the room key is truly a room key and not a key card. I guess it’s just the nostalgia of an older hotel. There is also very limited dining in surrounding area but the restaurant in the hotel is great. Due its location, there is little to sometimes no uber or taxi available hence it can be pricey getting a car via the concierge. From the moment you arrive, the porter and the bell men are very friendly. As you accent the elevator to the second story, you are greeted with a grand staircase and the front desk are to the left hand side who are also very friendly. It’s certainly has the feel of the RITZ Paris without the multi-million dollar makeover. The overall experience was wonderful and the rooms are well appointed with all the expected amenities which one comes to expect from a true 5 star hotel. I think one thing is missing is maybe a hotel car which would allow guests to get to surrounding restaurants (within a 5 miles radius) or the boat terminal which is only a 15 min walk, but it would certainly make the lives of their patrons a lot easier. "

"From the moment we walked in, we felt so comfortable! All our needs and wants were exceeded. The restaurant is amazing by the way. The room was also very clean and tidy. The beds were comfortable. We spent a little extra to have the patio and lake views and it was worth every penny. "

"Great service and friendly staffs. "

"Excellent chic comfortable hotel, perfectly located and renovated."