Universal Orlando Resort Intercession City hotels

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"Quiero expresar mi más sincero agradecimiento a Jonathan Rivera, el Housekeeping Manager, por su extraordinaria atención y profesionalismo. Tuve una pequeña inconformidad durante mi estancia, y él no solo escuchó mis preocupaciones con empatía, sino que también solucionó el problema de manera rápida y eficiente. Su compromiso con la satisfacción del cliente es admirable y demuestra un nivel de servicio excepcional. Gracias, Jonathan, por hacer de mi experiencia en el hotel algo realmente agradable. ¡Sin duda, recomendaré este lugar a otros gracias a personas como él!”"

"Wonderful "

"Amazing stay here! Felt like a little home away from home and great that it’s so close to lots of shopping and restaurants :)"

"Overall a good hotel. The matress was very firm for me. Rooms were cleaned everyday. Staff i spoke to were plesent."

"The elevators were the most efficient I have ever used. The only downfall was a once a year event. This cause a traffic back up. The staff handled this well!!"

"The location of this property is great. The staff were very welcoming answered any questions we had. The price of the hotel was great compared to the higher dollar accommodations. There was no need to pay more for a place to sleep. The rooms were plenty for what we needed. The whole facility was clean where we noticed. Thank you. "

"Convenient "

"Wonderful Hotel!"