Iitate-mura Holidays

Had an in-house onsen

This hotel was very easy to find and close to the transit system. Our check in was fast and easy, and the room was very well appointed. Excellent room and when we were a little too warm, front desk brought up a fan right away-would recommend the Monterey and would stay there again if we were in the area

overall it was good, thanks

First, I'd like to thank the staff, the manager got me to a new room that worked for me. However this hotel has something really strange the fan in the bathroom cannot be turned off, the same fan was emitting a high pitched whine. I was about to just lose the days I booked and get another hotel because the sound was very irritating to me. In the end I got switched to a different room that had the bathroom separated in a way that I couldn't hear the sound. Personally, I wouldn't stay here again and I probably won't book with Sotetsu Fresa again. I've stayed in many other business hotels and never had a problem like this before

10 mins walk from east exit of sendai station. Onsen is simple, bf is good with excellent variety of either japanese or western, and must be booked on check in. Bed and room quite comfortable