It had snowed the days prior to our visit. Property management did communicate that chains may be necessary, although road conditions showed they weren't. Upon arriving in the dark, we had no place to park because no one had shoveled the driveway or the path to the walkway. I had to park on the corner of the intersection with my hazard lights on while I escorted my elderly parents (80's) through the snow so they could get inside. My boyfriend shoveled snow off the driveway while I made several trips to load things in and walked the distance in the snow. (We also had difficulty figuring out which door the key went to. It didn't unlock the main door, but instead the side door. It would have been nice to be able to drive into the garage and unload into the house, but there was no garage access.)
Once in, the house felt cozy on the main level, but upstairs was cold. Also, the Nest device in one of the bedrooms was chirping due to a low battery. I called it in to property management and was told someone would arrive in 15 minutes. About an hour later, I called to follow up and was told they were handling an emergency and that we could remove the batteries. Once we turned on the main heater for the bedrooms upstairs, it got to a comfortable temperature.
The kitchen had good spacious counter area. I liked the large trash cans available outside. The bench-style dining table was great for accommodating our meals. The main TV was rather small, and the living room could have used some more lighting.
It was disappointing that no shampoo or body soap was provided for the bathrooms aside from the upstairs one having shampoo and conditioner perhaps donated by a previous guest. Also, we ran out of TOILET PAPER! Usually you would expect a full roll on the dispenser as well as an additional roll. There was a mostly used roll on each of the bathrooms and an extra. Also, there were not enough wash cloths for everyone.
The beds were queen and full, so somewhat small but at least comfortable. Check out was so early--10am and when we inquired if we could have a later check out, we were told it would be an outrageous fee per hour. The checkout instructions were basic and not exhaustive beyond what would be expected.
Overall, we enjoyed our stay. The jacuzzi was a big perk for me, and a main reason for selecting the location. I enjoyed the hot water with the cold snowy air. If you come during snowy season, be prepared for some extra duties.