Have stayed at this unit before, so I knew what to expect. When I arrived one afternoon (by myself) during our stay, there was a man hunched over outside the sliding door. I was highly alarmed; apparently he was there to do landscape maintenance on the little, enclosed patio area. Not a problem EXCEPT that we were not made aware of his presence beforehand. It could have turned "unpleasant" very quickly. Fortunately, our dog was inside. I could have easily mistaken him for an intruder. Not good ~ I was very alarmed, to say the least. On a side note, not one single larger bowl than small salad bowls. (I cook, so not good)
I called to make a complaint (about the landscaper)with the local manager, and the main "central" operator would not give it to me and only said "so sorry" and hung up.