Hamburg Family Hotel

"Came up for the bills/ravens playoff game. Did the online check-in before arrival so i wouldnt have to deal with it at the hotel, uploaded my ID, gave a credit. Upon arrival at the front desk, still had to give them my ID and a credit card. What was the point of doing it all online if i still have to do it at the hotel? Room was nice sized and clean. Bed was very comfy. Only criticism of the room itself is that the bathroom was a bit dated, especially the shower. But the water pressure was amazing, so that made it okay. Interactions with the staff went well. Breakfast was pretty standard, but it did the job, and thats what matters most. Hotel was in a great location. First time in Buffalo when there was actual snow, so im not sure if its standard practice to not clear the snow from the lots and sidewalks, but we left at 11am and the lot was kinda clear due to cars driving on it, but the sidewalks, aside from the entrance, hadnt been touched. Another first for me was getting a text the day before check-out asking me what time i was leaving. All-in-all, we had a great stay, aside from the ravens losing. Would definitely stay here again and highly recommend. "

"Staff was friendly, room was extremely clean."

"GO Bills! "

"The beds and pillows were bomb"

"Clean safe would stay there again."

"The stay was perfect. Hotel staff at the front desk were unbelievable- giving us recommendations where to have dinner, what to see, and all we needed to know before heading to the Bills game. The shuttle that is offered is unlike any shuttle service I have experienced, picking us up and dropping us off anywhere we wanted downtown. I also have to mention that the breakfast in the morning was a nice treat. All necessities were there. We were very pleasantly surprised with our stay and will stay there again. Thank you. "

"Pillows were horrible , but overall a great stay. "

"Breakfast included Very poor selection It would be nice if someone at corporate can address this Other than that great place for a night quiet sleep"

"It was good "