There are just 1 to 2 lobby staff helping for check in.Although the female staff is patient and friendly but the hotel quality is damn lousy.When we all family arrived in hotels,there didn't any porter come to help us carry the luggage.In room,TV is broken,toilet obstruction.Besides,there is not any multifuction plug in room.The toilet of lobby and dining floor didn't get door,it is terrible and embarass.The price is not cheap but the hotel quality is suck!
Scott
8/10 不錯
TUNGCHANG
2017 年 8 月 5 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
GOOD HOTEL
HOTEL IS GOOD, STAFF VERY HELPFUL, GOOD SERVICE, BREAKFAST IS GOOD, JUST NOT EASY TO FIND RASTURANT AROUND HOTEL.
TUNGCHANG
於 2017 年 8 月住了 1 晚
10/10 優異
Meng (中国)
2015 年 2 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
性价比高
价格便宜,早餐不错,服务员态度非常好
Meng
10/10 優異
shiruji43
親子同遊
2024 年 5 月 1 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
すぐ横にハロン市場があり、イカのすり身の天ぷらチャームックが美味しかったです。
shiruji43
於 2024 年 4 月住了 1 晚
10/10 優異
Tram
2024 年 3 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Staff so nice the rooms are clean
Tram
於 2024 年 3 月住了 2 晚
8/10 不錯
Vaithianathan
2023 年 10 月 26 日
Vaithianathan
於 2023 年 10 月住了 2 晚
2/10 很差
Shaun William
2023 年 1 月 20 日
不滿:職員與服務、住宿狀況和客房舒適度
Noise all day and all night long
Noisiest hotel I have stayed in ever.Outdoor market nearby sets up at 4.45 every morning, people shouting, cars snd bikes constantly hooting horns.The 3rd night the market set up was 3am.The single glazed windows that have broken locks and do not close properly do help help the noise.
Forget about the "Free Breakfast" fruit juice, limited fruit and eggs fried untill inedible with bread and butter served in a bleak cold restaurant.
The noise is allday long.
Shaun William
於 2023 年 1 月住了 3 晚
10/10 優異
Richard
2023 年 1 月 7 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel just old but very clean and good service
Richard
於 2023 年 1 月住了 1 晚
10/10 優異
SARBOJIT
2022 年 10 月 26 日
SARBOJIT
於 2022 年 10 月住了 2 晚
8/10 不錯
TOMOO
2022 年 8 月 6 日
TOMOO
於 2022 年 8 月住了 1 晚
8/10 不錯
SuJin
2022 年 8 月 4 日
SuJin
於 2022 年 7 月住了 2 晚
10/10 優異
Dayna
伴侶同遊
2022 年 5 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
love the hotel! they spoke great english. the room was so clean. the area was so convenient! would recommend two bed rooms if you want a larger room! We loved it!! would definitely recommend
Dayna
於 2022 年 5 月住了 3 晚
8/10 不錯
Giang
2022 年 1 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sạch sẽ, tiện nghi và nhân viên rất thân thiện. Rất trung tâm Thành phố, ngay phía trước của chợ Hạ long, rất tiện di chuyển. Giá cả cực kỳ ổn. Nếu quay lại Hạ Long chắc chắn sẽ quay lại ks này.
Giang
於 2021 年 12 月住了 1 晚
8/10 不錯
Palle
家人同遊
2020 年 2 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice and friendly hotel
Friendly staff and a quiet place away from the vibrant city. Shuttle bus to the city centre.
Palle
於 2020 年 1 月住了 2 晚
10/10 優異
真實旅客
家人同遊, 伴侶同遊
2020 年 1 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best hotel I stayed at during my Vietnam trip. My room is on the 9th floor and I have the best view of Ha Long Bay. The staff is extremely polite. The hotel is also close to Poem Mountain (Nui Bai Tho) and Ha Long Market. There’s a Circle K opened 24h right across from the hotel too.
真實旅客
於 2020 年 1 月住了 2 晚
8/10 不錯
真實旅客
2020 年 1 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice, spacious, good breakfast hotel. It's in front of a local market and shopping mall where you can buy foods. I like to stay in this hotel.
真實旅客
於 2020 年 1 月住了 3 晚
6/10 一般
Jonathan
2020 年 1 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jonathan
於 2019 年 12 月住了 1 晚
10/10 優異
FREDDIE
2019 年 10 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
over all very recommended
my stay is very comfortable
location is very close to shopping and food store
FREDDIE
於 2019 年 9 月住了 1 晚
10/10 優異
George
2019 年 8 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with great view of Ha Long Bay
My wife and I stayed in this hotel the night before our Ha Long Bay cruise and were pleasantly surprised by the nice view we had of the edge of Ha Long Bay. We were glad we chose this hotel. On our cruise we had, of course, great pictures of beautiful Ha Long Bay, but this hotel had the best pictures on land of Ha Long Bay. One group of mountains is very close to the area where this hotel is located in. Picture 45 of 136 here on Hotels.com shows a view from the 14th (top) floor terrace of City Bay Palace (next to their very small gym). The room was nice and clean, and we enjoyed their breakfast buffet. There is a nice park (5 to 10 minute walk) next to the sea that is worth checking out for some good pictures also. This location is about 10 km away from Tuan Chau Island where many of the cruises leave from, so we had to pay for a taxi ride to take us there the day of our cruise (250k vd). I decided I wanted to see Ha Long Bay for longer than just a day or 1 night, so we came from Hanoi a day early and felt glad we did.
George
於 2019 年 7 月住了 1 晚
8/10 不錯
SHEE LAI
2019 年 6 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
SHEE LAI
於 2019 年 6 月住了 2 晚
6/10 一般
NAMHO
2019 年 4 月 19 日
가격대비 쾌적하고 좋았습니다.
NAMHO
於 2019 年 4 月住了 4 晚
10/10 優異
PIRESKANG (KEDAH, MALAYSIA)
多人同遊
2019 年 3 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall the hotel is in good condition & it is very near to Mount Poem. The staff are very nice & friendly. They help me to book a van for my journey to Hanoi with a reasonable price and it does save my time & money.
PIRESKANG
於 2018 年 9 月住了 1 晚
8/10 不錯
ELISABETH
2019 年 2 月 25 日
讚好:職員與服務、住宿狀況和客房舒適度
Klaxons
Environnement Très bruyant ++++++
ELISABETH
於 2019 年 2 月住了 1 晚
8/10 不錯
真實旅客
2019 年 1 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall experience
I would like to commend Mr Anh, Hotel Supervisor,