Barceló Guatemala City

4.5 star property
Luxury Guatemala City hotel in Zona 9 with 3 restaurants

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Barceló Guatemala City

Lobby
Restaurant
View from room
Outdoor pool, pool loungers
Restaurant
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included
The price is HK$606
HK$739 total
includes taxes & fees
19 Jan - 20 Jan

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Superior Room, Terrace

Highlights

Terrace
Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Private bathroom
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room (Superior)

Highlights

Air conditioning
LED TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Private bathroom
Hairdryer
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room (Premium Level)

Highlights

Air conditioning
Club Lounge
LED TV
Blackout curtains
Eco-friendly toiletries
Bathrobes
Shower/bath combination
Private bathroom
  • 371 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite Duplex Premium Level

Highlights

Air conditioning
Club Lounge
LED TV
Blackout curtains
Separate bedroom
2 bathrooms
Eco-friendly toiletries
Private bathroom
  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009

What's nearby

  • Avenida La Reforma - 6 min walk
  • La Aurora Zoo - 11 min walk
  • U.S. Embassy in Guatemala - 16 min walk
  • Oakland Mall - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury hotel near Oakland Mall
Located close to Children's Museum and Natural History Museum, Barceló Guatemala City provides a free return airport shuttle, a poolside bar and a terrace. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the 24-hour health club; other things to do include racquetball/squash. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Tour/ticket information, meeting rooms and massage treatment rooms
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 397 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/bath combinations and hairdryers
  • 32-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4 AM to 11 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11 AM: USD 20 for adults and USD 10 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 24

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 155
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Guatemala City Hotel
Barcelo Guatemala City
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Barcelo
Guatemala City Marriott
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Frequently asked questions

Does Barceló Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Barceló Guatemala City?

As of 4 Jan 2025, prices found for a 1-night stay for 2 adults at Barceló Guatemala City on 19 Jan 2025 start from HK$605.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Barceló Guatemala City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Barceló Guatemala City?

Self-parking is free at this property.

What time is check-in at Barceló Guatemala City?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Early check-in is available for a fee of USD 60.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Barceló Guatemala City?

Checkout is at noon. Late checkout is available for USD 60.00 (subject to availability).

Does Barceló Guatemala City provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 4 AM to 11 PM at scheduled times.

Where is Barceló Guatemala City located?

Located in Zona 9, this luxury hotel is within 1 mi (2 km) of Children's Museum, Oakland Mall and Natural History Museum. Teatro Nacional and Museo Nacional de Historia are also within 6 mi (10 km).

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1876 out of 2634 reviews" "
Rating 8 - Good. 435 out of 2634 reviews" "
Rating 6 - Okay. 150 out of 2634 reviews" "
Rating 4 - Poor. 72 out of 2634 reviews" "
Rating 2 - Terrible. 101 out of 2634 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Irma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Barcelo is very convenient, affordable and their staff is kind and professional. Shower water endedup on floor, I did not get a new tiwel rug after they soaked water but overall I loved the stay
Stayed 1 night in Jan 2025

10/10 Excellent

David, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best Hotel in Guatemala !
Stayed 2 nights in Jan 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Property conditions & facilities
The hotel looked nice but the staff was not helpful or friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Need more check in staff. Long lines.
Stayed 1 night in Jan 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
I just hope that other staff will learn to speak English.

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. We stayed in a room with a balcony view, and it was the perfect place to stay the night before catching a flight home. The food at La Fuente restaurant is served buffet style, and some of the dishes were a bit too salty and the juices served at breakfast weren't of the freshly squeezed variety that we enjoyed in other hotels in Guatemala, but the number of dining options in the hotel is wonderful, if a little overpriced. My favorite part about the resort was the garden - a beautiful place to sit during the day or at night.
Stayed 1 night in Dec 2024

8/10 Good

CARLA

Stayed 2 nights in Dec 2024

10/10 Excellent

Juan D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and lots of staff making sure you safe and ready to assist you
Stayed 2 nights in Dec 2024

2/10 Terrible

VICTOR

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at this hotel was unfortunately a deeply disappointing experience. Despite the hotel's high ratings, my visit fell significantly short of expectations. Upon arriving at 1:00 PM, I was aware of the 3:00 PM check-in time, so I went to eat at one of their restaurants to wait till 3pm. However, my room was still unavailable at 3:30 PM. Was told another 15 minutes. I went back at 4:00 PM still not ready told another 15 minutes. My room was not available till 4:30 PM. Subsequently, I experienced a further 25-minute delay in retrieving my luggage from their storage. The most significant issue encountered was the complete lack of hot water. Despite informing the front desk of this problem, they offered no explanation for the outage and were unable to provide an estimated time for resolution. This issue persisted throughout the evening, causing considerable inconvenience. The lack of transparency regarding the hot water issue and the extended delays in room availability and luggage retrieval were unacceptable and significantly impacted my overall stay. I believe that these shortcomings warrant a thorough review of the hotel's operational procedures
Stayed 1 night in Dec 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except the long line checking in. Don’t check in at 3 am or you’ll stand in line for a long time
Stayed 1 night in Dec 2024

8/10 Good

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff,BUT EXCESSIVELY HIGH PRICES!! In drinks and food in the Lobby Bar and pool, avoid consume in this areas.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessie, toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Beautiful hotel, great service and check in and out was very easy. Would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised by an early birthday dessert, Thank you Barcelo.
Stayed 1 night in Dec 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pedicure the breakfast was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Would like to stay again very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Juliana Milagros, Guatemala

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
We got a room with terrace and enjoy it very much…
Stayed 1 night in Dec 2024

10/10 Excellent

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 2 nights in Dec 2024

10/10 Excellent

Maggaly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very organized and clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Linda

Stayed 1 night in Dec 2024

6/10 Okay

Mario, Saint Petersburg

Business traveller
Liked: Cleanliness, staff & service
The Barcelo ia dated as a hotel compared to others in the area. The premium room allows patrons to 9th floor access but that has limited hours and not even snacks in between. Breakfast buffet is just okay as many of the hot foods appear day old or are covered wirh red bell peppers to appear tastier. The rooms no longer have minibars either. For the price, its just average.
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are visiting Guatemala!
Stayed 1 night in Dec 2024

10/10 Excellent

Darly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it😍 the bed was the best 👍 . It was comfortable, smell great and clean.
Stayed 1 night in Dec 2024