6/10 Okay
Adrianna A.
4 Sept 2024
Liked: Cleanliness
The home was a good size for our family but there were issues.
The house it's self was a good size for our group of 7 adults and the description was good. One of the bedrooms was warmer than all the others though. Our first night there our rental cars were broken into as well as 14 others down the street so that wasn't a great experience. Out last day when we left the home early to catch our flight we left a purse inside by accident and tried to return to get it but the lock wasn't working anymore. We tried contacting the owner for the key and she was very hard to contact. I messaged her through the app and called her from the number she called at the beginning of the stay. After a few phone calls she was just forwarding the calls to voicemail, I texted her about the situation and got no response we rang the ring doorbell multiple times. After about 45mins of trying to contact her from all of our phones she finally answered yelling. She did end up driving down after some discussion and half our group left to the airport to catch our flight while the others waited an hour for her to get there with the key to get the purse. Better communication with the owner would be better if it had been a bigger emergency waiting so long to get in contact with them isn't ideal.
Adrianna A.
Stayed 5 nights in Aug 2024