I gave only 4 stars, although it could easily be five except for the following.
I arrived late afternoon and only had an hour to freshen and get to a funeral. The setting/location was peaceful. I went up the stairs and noticed right away the deck and furniture had not been cleaned or swept, big black ants everywhere and spider webs in the corners. NOPE. I was looking forward to spending my mornings drinking my coffee on my private deck. Not with those ants and spiders. I turned to the door, and all I could think was, “Ohhhh no! What have I gotten myself into?” The screen door wouldn’t shut and was badly rusted and the screen torn, bad enough the whole door should have replaced. Not a good first impression and I feared what the inside would be like. However, once I got in, I was relieved. It was small, cute, laid out well and, to my relief, clean. My nights were peaceful and I felt safe. Instructions received by email were all clear and easy to understand. I know how hard small businesses have to work, but first impressions are 1/2 the battle. So only 4 stars