Grand Rapids Bar Hotel

"Arrived on a bitter cold day in January with my and another family. Although I booked through Hotels.com and wasn't able to make our rooms adjoining (and didn't realize that I had picked the wrong rooms to do this), the front desk fixed this quickly for a $10 per room upcharge...and handled it in friendly fashion. This place is clean and well maintained...breakfast was good enough for everyone to find something they liked. Overall a very good experience for all."

"The first night was a little rough. There was quite a bit of noise from other rooms & above, but I packed a white noise machine & that helped. Staff was wonderful, kind, & always willing to help. I loved the spaciousness of the room& wood floors. I wish I would’ve kept the smaller room with the city view however because not have natural light was a bit disappointing. Overall, we enjoyed our stay. "

"Perfect location, great shuttle service, extremely helpful & knowledgable front desk "

"During my recent stay at the hotel, the staff truly stood out with their exceptional service. From the moment I arrived, they greeted me with warm smiles and a genuine eagerness to assist. Whether it was checking in, answering questions, or providing local recommendations, they were always ready to go the extra mile. The attentiveness of the staff was remarkable. They made sure my room was comfortable and addressed any requests promptly. It felt like they genuinely cared about making my stay enjoyable. The customer service was not only efficient but also friendly, creating a welcoming atmosphere that made me feel at home. I left with a sense of appreciation for their hard work and dedication. I would highly recommend this hotel to others, as the helpful and friendly staff significantly enhanced my experience. Their commitment to quality service truly sets this hotel apart!"

"The entire experience was amazing! Staff were friendly, engaged, and went out of their way to meet my needs. Everything was convenient from parking, room location, ice etc. In addition the pool and hot tub were well maintained and had a nice vide for everyone. One snag is I got locked in the elevator but rhe staff were quick to respond, had the fire department deployed, and made sure I was okay upon my release. They comped my room and were very apologetic! "

"Great breakfast and kickback "

"Faez was of great service very honest sincere and patient He helped us so much . For him we will return "

"Staff was great! Room was clean. Food was good and brought out more when it was getting low. Only negative was it had snowed and the parking lot was not cleaned til next day. Would definitely return. "

"Location was outstanding"