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Phela Grande Hotel

3.0 star property
Hotel in General Santos with free airport shuttle and 24-hour front desk

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your current months are November, 2024 and December, 2024.
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December 2024

Photo gallery for Phela Grande Hotel

Lobby sitting area
Front of property
In-room safe, desk, free WiFi
Dining
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Family for 3

In-room safe, desk, free WiFi

Standard Family for 3

Highlights

Air conditioning
Flat-screen TV
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Matrimonial Deluxe

In-room safe, desk, free WiFi

Matrimonial Deluxe

Highlights

Air conditioning
Flat-screen TV
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matrimonial Standard

In-room safe, desk, free WiFi

Matrimonial Standard

Highlights

Air conditioning
Flat-screen TV
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family for 3

In-room safe, desk, free WiFi

Deluxe Family for 3

Highlights

Air conditioning
Flat-screen TV
Electric kettle
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Front of property
East Asia Royale Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (90)
East Asia Royale Hotel

About the area

Map
Magsaysay Avenue, General Santos, 9500

What's nearby

  • Plaza Heneral Santos - 5 min walk
  • General Santos City Museum - 9 min walk
  • Notre Dame of Dadiangas University - 12 min walk
  • KCC Mall of Gensan - 3 min drive
  • Robinsons Place Gensan - 3 min drive

Getting around

  • General Santos (GES) - 31 min drive

Restaurants

  • ‪Jollibee - ‬6 min walk
  • ‪Marieta's - ‬4 min walk
  • ‪Sunburst Fried Chicken - ‬8 min walk
  • ‪Bayfront Noodle House - ‬7 min walk
  • ‪Southern Brew - ‬10 min walk

About this property

Phela Grande Hotel

Property highlights
At Phela Grande Hotel, you can look forward to a free return airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi and a business centre are available to all guests.
Additional perks include:
  • Free self-parking
  • A front desk safe, luggage storage and a banquet hall
  • A 24-hour front desk, a lift and meeting rooms
Room features
All 58 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Filipino

Property amenities

Restaurants on site

  • Eduardo

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Phela Grande Hotel General Santos
Phela Grande General Santos
Phela Grande
Phela Grande Hotel Hotel
Phela Grande Hotel General Santos
Phela Grande Hotel Hotel General Santos

Frequently asked questions

Is Phela Grande Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phela Grande Hotel?

Self-parking is free at this property.

What time is check-in at Phela Grande Hotel?

Check-in begins at 2 PM.

What time is check-out at Phela Grande Hotel?

Checkout is at noon.

Does Phela Grande Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Phela Grande Hotel located?

Situated in General Santos, this hotel is within a 10-minute walk of Plaza Heneral Santos, Queen Tuna Park and General Santos City Museum. Notre Dame of Dadiangas University and T'boli Settlement are also within 15 minutes.

Phela Grande Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 6 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wished there had been a bidet in the bathroom and that there had been a sort of division on the floor between the shower area and the toilet. Other than that, I had a pleasant experience.
Stayed 2 nights in Dec 2019

4/10 Poor

harryplaza

Travelled with partner
Poor facilities, no hot shower freezing cold. Customer services unsatisfactory.
Stayed 3 nights in Jul 2019

8/10 Good

ROD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Side trip to Gen San
Staff were very friendly and accommodating. Hotel is near the city park, church and seaside

8/10 Good

Dave B, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean, friendly place to stay
Stayed here for a week, atmosphere is very relaxed with reasonable amenities in the hotel itself, situated near a busy road, it was always nice to come inside for some R&R and the security staff where always on the ball. Room had a good layout, bathroom was very clean and bed was comfortable, plenty of TV channels to view. A/C worked very well and was very quiet when set to low fan mode. One problem was, even though on the 4th floor, we were situated on the corner of the building overlooking residential property where the local dogs seemed to have a "Bark-Off" at 5am every morning. While the hotel cannot really control this it does have an impact on the stay and coming from the UK where noise pollution is taken seriously, it did have a negative effect. Hotel itself had a nice busy feel about it with regular events taking place in the conference rooms on the ground floor and the garden well away from guest rooms. Dining is good with quite a big menu and cooked to choice. All the staff were always helpful and friendly (especially "Faith") without being overbearing and English ability from adequate to very good.

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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