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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Pet-friendly Gatlinburg hotel connected to the convention centre, steps from Gatlinburg Convention Center

Choose dates to view prices

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
View from room
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Pet-friendly
  • Laundry
The current price is HK$454
HK$512 total
includes taxes & fees
16 Apr - 17 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Jetted bath
Shower/bath combination
  • Park view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
  • Park view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
  • Mountain view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Gatlinburg, TN

What's nearby

  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.5 km
  • SkyPark - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Anakeesta - 14 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • A vending machine, a lift and tour/ticket information
  • A banquet hall, coffee/tea in reception and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 104 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

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  • Breakfast included
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  • Parking included
7.8 out of 10, Good, 1,052 reviews
The price is HK$589
HK$742 total
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 15 April 2025 to 3 May 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Inn Creekside Downtown Gatlinburg
Quality Inn Creekside
Quality Creekside Downtown Gatlinburg
Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel
Quality Inn Creekside - Downtown Gatlinburg Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 16 Apr 2025 start from HK$453.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

Self-parking is free at this property.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Checkout is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and SkyPark are also within 10 minutes.

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Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.2
Rating 10 - Excellent. 212 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 186 out of 1002 reviews
Rating 2 - Terrible. 199 out of 1002 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN ENRIQUE

Stay was wonderful, close to everything and near all the shops
Stayed 3 nights in Mar 2025

10/10 Excellent

Dilip

The creek view is good
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
How easy is it get around the area everything right there. And love the creek you open your back porch and you see a beautiful running creek stuff is friendly as well Will stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonnie

it was really nice clean great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

It’s an old motel but it was clean. Very convenient because it was right across Ober; our main destination for this trip. Several restaurants were around too that are walking distance. The breakfast was nothing fancy but if you’re on a budget, it will suffice. It was a comfortable stay and I will recommend to anyone.
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

A bit old, but it did the trick. Great location close to attractions. Good place for the money. The family wasn't a fan of the breakfast but it was free, so you get what you pay for.
Stayed 2 nights in Mar 2025

4/10 Poor

Mitch

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room was overall in disrepair. Sink was leaky, mold in the bathroom, and pool was in major need of being skimmed. Staff was very friendly and location was great. Fees for parking was unexpected
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Great
Stayed 1 night in Feb 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, amenities, property conditions & facilities
Room was absolutely disgusting with blood on the walls, toe nails and dirt everywhere and mold all over the bathroom! Worse experience in Gatlinburg I ever had!1
Stayed 1 night in Apr 2025

4/10 Poor

Parshotam

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No water coolers on property u would have use a vending machines Inconvenient checking You wont get the room near water creek what u have paid for
Stayed 2 nights in Apr 2025

4/10 Poor

Paul

Liked: Amenities, property conditions & facilities
Elevator not working. Poor plumbing.
Stayed 5 nights in Apr 2025

10/10 Excellent

kevin

nice and close to the strip
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

O
Stayed 1 night in Feb 2025

8/10 Good

Stephen

The elevator didn't work. But it was a nice place The staff was very friendly
Stayed 2 nights in Mar 2025

4/10 Poor

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In our first room, the heater did not work and neither did the fireplace. They moved us to a new room. The fireplace still did not work. The only good thing about this hotel was the location.
Stayed 2 nights in Mar 2025

8/10 Good

Johnny

Love the sound of the creek and its proximity to everything. You can park here and not need to worry about driving for your stay. The staff is very kind and even upgraded my room the night after I walked a sweet lady from the front desk from my room (she checked to make sure was ready for us) back to the front desk due to a bear in the parking lot having her scared. So nice of her to personally check the room before having us go to it. And this was at our 4am arrival and check in time. Super courteous and helpful. We’ve stayed her multiple times and will again in the future
Stayed 4 nights in Mar 2025

4/10 Poor

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
The towels and sheets were stained. The door lacked weather stripping, allowing a cold draft to enter. The bathroom walls and door had unsightly black streaks. Parking was very limited.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Great place when traveling with pets
Great location and one of the best places to stay if you are traveling with pets. Grassy area for pets. 2 restaurants beside the hotel as well as a few shops. Would definitely stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Eugene

Gatlinburg Stay
Very nice staff , great location.
Stayed 3 nights in Nov 2024

6/10 Okay

Shannon

Overall it was a alright stay. Reserved a room with a jetted tub for a romantic weekend. Room had no jetted tub, called the front desk multiple times and no answer. I ended up just saying forget it cause it was 10 at night and I was ready to go to bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Buddy

staff was great fireplace didn't work heating unit making noise safe didn't work
Stayed 3 nights in Mar 2025

10/10 Excellent

Yunier

Good staff
Stayed 1 night in Dec 2024

4/10 Poor

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not take a shower because there was zero hot water. Curtain not all the way on and light came through window. Bathroom light burned out and there was no closet to hang clothes. When I mentioned it to front desk, they said remodel wasn’t finished yet would not reimburse some money because it was booked through Expedia.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Great restaurants right behind hotel. Easy walk to everything.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephanie

Time to relax
Room was located at the end of building&was very close to dog park.That was great because it was very cold&it snowed thhe night before we left Beautiful!Plus they have a laundry room&both washer&dryer worked great
Stayed 2 nights in Jan 2025