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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property
Wake up to delicious breakfast options in downtown’s heart. Unwind at the seasonal outdoor pool or stroll through the charming town.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Seasonal outdoor pool
Outdoor dining
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast included
  • Housekeeping
  • Pet-friendly
The price is HK$382
HK$555 total
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Deep-soaking bath
  • 400 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
  • 400 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

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Pool
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The price is HK$420
HK$552 total
includes taxes & fees
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About the area

Map
Gatlinburg, TN

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • SkyPark - 6 min walk
  • Ripley's Aquarium of the Smokies - 13 min walk
  • Anakeesta - 14 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Gatlinburg Convention Center
Located close to Ole Smoky Moonshine Distillery and SkyPark, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Self-parking (surcharge), coffee/tea in reception and a front desk safe
  • A banquet hall, a 24-hour front desk and smoke-free property
  • A vending machine, meeting rooms and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All 104 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 122
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Local maps
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Inn Creekside Downtown Gatlinburg
Quality Inn Creekside
Quality Creekside Downtown Gatlinburg
Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel
Quality Inn Creekside - Downtown Gatlinburg Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on 23 Jan 2025 start from HK$381.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

Self-parking is available for USD 10 per night.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Checkout is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. Ole Smoky Moonshine Distillery and SkyPark are also within 10 minutes.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.2
Rating 10 - Excellent. 200 out of 1001 reviews" "
Rating 8 - Good. 239 out of 1001 reviews" "
Rating 6 - Okay. 188 out of 1001 reviews" "
Rating 4 - Poor. 183 out of 1001 reviews" "
Rating 2 - Terrible. 191 out of 1001 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Emily

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Beautiful setting in downtown Gatlinburg with creek. Host was from Jamaica and was very interesting and fun to visit with. He said it was very slow due to bad storms. When we got to our room we noticed a bad smell, tub was worn with black marks and the water spigot blew off as shower was being turned on. Host offered us a different room. It was a VERY cold night. When we entered our new room it was extremely cold. We turned on the furnace and fireplace but neither were putting out much heat. We drove around town in our rental car about an hour while the room warmed up. Upon returning it was still super cold in room. It was late and we had driven along way that day and just wanted a warm shower and to go to bed. Nevertheless we didn’t shower due to it being so cold in there. We put layers of clothes on and wrapped up in blankets and slept. Don’t mean to complain, just being truthful. We made the best of an unfortunate event. We loved Gatlinburg even saw a bear. We plan to return for another visit. Maybe in warmer weather ☀️
Stayed 1 night in Jan 2025

2/10 Terrible

Deana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Patrick

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible read the reviews don't stay here the manager changed my room which I appreciated because I paid a premium and they tried to put me in a god awful dirty room where nothing worked and had none of the amenities I paid for.
Stayed 7 nights in Dec 2024

10/10 Excellent

Yunier

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Dec 2024

4/10 Poor

Jean

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos do not match reality. The room was in terrible condition, with a hole in the wall, the toilet did not flush properly, very bad Wi-Fi, we were disappointed with the place. The only thing we liked was the location. The rest left us sad.
Stayed 3 nights in Dec 2024

8/10 Good

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Gerig

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Virtually EVERY piece of furniture in the room had paint splattered or smeared on it. The carpet looked as if it hadn’t been vacuumed, but it was actually the abundance of splattered paint that covered the rest of the room, and it had a ripped out patch, approximately 3”x6”. Sink was stopped up & had standing water the 2 days we were there, in spite of it being reported. Bathroom was dirty. Stucco & sheet metal were falling off the exterior of building. The “resort fee” was waived because the elevator was broken. The sign at the motel should have the word POOR added before the name Choice.
Stayed 2 nights in Dec 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service
The hotel is perfectly situated for access to the town and its many places to eat. Plenty of parking if you have a vehicle. The staff were nice the rooms were clean but, and it’s a big but, the hot water never got above tepid it wasn’t hot enough to shave and on the last morning it wasn’t even hot enough to shower. I did ask if the temperature could be turned up but was told no. This is a real shame because it would have had five stars.
Stayed 1 night in Dec 2024

2/10 Terrible

Julian

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

michelle

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman that checked us in was brilliant and even told us he would call us if he saw the bear 🐻 which walks up the driveway
Stayed 1 night in Dec 2024

2/10 Terrible

Sthepanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place. We didn’t get creekside like I reserved. Toilet did not flush and the shower would not get hot. Will never stay again
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and close to the strip
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

6/10 Okay

Kim

Travelled with family
The owners need to update the whole property but the staff was friendly and it was convenient for downtown walks and shopping. The first night there we had to move to another room because we had no heat and the second rooms fireplace did not work but that wasn’t a deal breaker so we didn’t complain
Stayed 3 nights in Nov 2024

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We used to stay here a lot, but it’s gone downhill. Rooms were dirty, and the bedspread smelled like poo in one spot. Hairdryer had exposed heating coils. Likely will go somewhere else next time. Staff didn’t seem to care.
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to see bears!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m just happy I got to see some bears!
Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, but please spend a little more on your coffee the stuff you have is Terrible!
Stayed 2 nights in Nov 2024

4/10 Poor

Aimee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great. It's easy to access from the Gatlinburg bypass, and all the excitment of Gatlinburg is right there within walking distance. The property was not very clean, however, and some of the guests coming in from town were quite noisy. The staff was nice though.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants right behind hotel. Easy walk to everything.
Stayed 2 nights in Nov 2024

6/10 Okay

Brandy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not what it said on expedia
Stayed 4 nights in Oct 2024

10/10 Excellent

Piero

Liked: Cleanliness, staff & service, amenities
The staff made my stay perfect, they are friendly and kind, they will help you in anything you need. The only tiny bad things I gotta say, the hotel is being renovated, and yes there's no USB chargers inside the room. The hallway to the room was not clean, staff can clean the spider webs from the light bulbs, from outside the room. Other than those dramatic things, I had a great time. Even with the friendly Bear roaming around haha but feel appreciated, that's the only bear you'll see. I walked around the trails for 3-4 hours scared to death lol and no bears.
Stayed 2 nights in Oct 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to Gatlinburg for years and we stay at this property quite a bit. Very convenient to restaurants. Staff is very nice. Comfy beds.
Stayed 1 night in Oct 2024