Upon arrival, the keypad did not work, so I was not able to enter at my check-in time. After going through an automated answering service, I was finally given the code to the cleaning person’s lockbox and used their key for the rest of my stay. The condo is in a great location, but it had several issues that should not be present for what they charge. The master bedroom’s toilet was broken. I called as soon as we realized what was going on, was told someone would be contacting us shortly and to wait at the condo because they can’t enter without us being present. We wasted 4 hours of our 1st day waiting and nobody called nor did they come by. As a matter of fact, the toilet was still broken when we left, nobody ever came to fix it. The master bedroom door lock doesn’t work. The main restrooms hand towel holder was broken off the wall. They threw the broken pieces on the bath towel holder next to the sink. I pulled the nightstand out in the 2nd bedroom to plug my phone charger into the outlet. I found trash behind the nightstand and the bed. The entire place was extremely dusty. There was mold in the dishwasher. The dishwasher makes a very loud squealing sound when it’s running. We had to clean the kitchen counters, because they were sticky and still had food crumbs on them. The silverware had dried food on them. When using the ice maker, the freezer door opens itself. The couch and loveseat looked filthy and were completely worn out. All three beds are worn out. You would literally roll off of them if you didn’t prop yourself up with pillows. Several doorstops were broken off the wall and left sitting in the floor. The staircase corridor was littered with half smoked cigarette butts at every level. I have rented more cabins and condos in this area than I can even count and have never seen one in this poor of shape. If Vacasa is going to charge someone a small fortune to stay in a place for 40 hours, that place should at the very least be clean. I will never rent from Vacasa again.