Lock to get in and out quit working day two. Asked vacasa for a new lock and was ignored, asked for a key and none was produced. They sent maintenance guy who used a back up code and got us in, I asked him to change the lock, he said it’s working now. Asked for a key, he had no access. The next day the lock completely quit working, we borrowed a screw driver and replace the battery while waiting for Vacasa to send someone. Battery change did not fix the problem so we are trapped at the apartment. The Vacasa guy said you don’t need to stay there, they can fix it without you there. Really??. Leave all my stuff and the owners stuff unsecured. I highly urge you to avoid this listing and Vacasa managed apartments in general. This has ruined a much anticipated time away.