My family and I enjoyed our stay in pompamo beach. The facility was nice and comfortable.
However, I was a lil disappointed with the manager who did not explain from the beginning that we did not have access to the pool, that the pool belong to the guests at both end of the building.
After speaking with the manager, he had said that he had arranged for us to use the pool next door at a small establishment that looked like a motel. Why would he do that, when we were all excited about the pool at our rental.
I would think anyone who goes on vacation whatever is paid for you have full access to ALL of the amenities.
Another concern we had was the a/c in one of the bedrooms was not working. During the entire week stay my sister and husband had to rely on the a/c coming from the kitchen.
When speaking with the Manager (via text) he had said that the a/c technician was by but no one was home. Yes, he did say he tried reaching me but if you did not receive a response, continue to try. At least it shows you care and concern. How could you send a technician on a job without confirming if the individual is at home. I had requested for the technician to return but never received a reply.
In spite of this, my family and I had an awesome time and we definitely looking forward to enjoying other vacations arranged by Vrbo and trust that the next manager would be more transparent with everything regardless of what with his client.