This is the most terrible experience. We wait for front desk staff for almost 2 hours to check in on christmas. We were very tired at that time and had to stay at front desk. It's a horrible disaster. I'll never come here again.
anyin
6/10 一般
Joseph
2025 年 4 月 9 日
Joseph
於 2025 年 4 月住了 1 晚
8/10 不錯
Nicole
家人同遊
2025 年 4 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I would suggest you confirm with the hotel that you actually have the room you booked prior to arrival. I booked a double queen as I was traveling with my teenage son for spring break. I checked in without issue as I was told the manager was needed because "they didn't know what to do" (front desk associate was a trainee). I get my keys and go to the room to find a single king bed. I go back downstairs to the front desk, and the female front desk associate asks to assist me. I explain the situation and she pulls up my account and as she's laughing, she says the third party (expedia) double booked the rooms and I got what I got. She said there's nothing she could do but offered a cot which I refused as my son is 6'3 and 300lbs. She continues to laugh and says well are you sure because we'll be out of cots soon too. If I ever had to stay here again I would just book directly, but I would only stay there if I had no other option.
Nicole
於 2025 年 3 月住了 1 晚
8/10 不錯
Joel Alejandro Palacios
2025 年 4 月 7 日
讚好:整潔度和住宿狀況
不滿:職員與服務
Joel Alejandro Palacios
於 2025 年 3 月住了 1 晚
10/10 優異
Marta
2025 年 4 月 4 日
Marta
於 2025 年 4 月住了 2 晚
10/10 優異
Mark (Old greenwich)
2025 年 3 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff
Mark
於 2025 年 3 月住了 1 晚
10/10 優異
Doreen
多人同遊
2025 年 3 月 31 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a beautiful stay,very clean,modern. Staff was very welcoming and friendly. Close to beaches, restaurants and shopping.
Doreen
於 2025 年 3 月住了 2 晚
10/10 優異
Alysah
2025 年 3 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Alysah
於 2025 年 3 月住了 1 晚
10/10 優異
Alexis Rios
2025 年 3 月 26 日
讚好:整潔度、職員與服務和住宿狀況
Amazing customer service
Security guys were great!
Alexis Rios
於 2025 年 3 月住了 3 晚
10/10 優異
rachelle
2025 年 3 月 23 日
The staff were kind and helpful.
rachelle
於 2025 年 3 月住了 1 晚
10/10 優異
Rita M
伴侶同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with beautiful rooms that include a microwave and a refrigerator.
Rita M
於 2025 年 3 月住了 1 晚
10/10 優異
Luis
2025 年 3 月 22 日
Luis
於 2025 年 3 月住了 1 晚
4/10 欠佳
Jorge
商務旅客
2025 年 3 月 21 日
讚好:職員與服務
不滿:整潔度
Arrived early for work and weather they have a room or not, they do t check you in until 2 pm. I realized the reason for this is that they charge extra for ‘early check in’, like they are doing you a great favor for checking you into room you already paid for. Facilities were also poor for me to be able to work there in the morning, so I changed hotel. It is ironic that they did not reimburse me, because “I was past my check in time.” 😂
Jorge
於 2025 年 3 月住了 2 晚
10/10 優異
James
2025 年 3 月 17 日
讚好:整潔度、職員與服務和住宿狀況
James
於 2025 年 3 月住了 3 晚
8/10 不錯
Avery
2025 年 3 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bartender working my night was amazing. Front desk workers could use some improvement
Avery
於 2025 年 3 月住了 1 晚
8/10 不錯
BARBARA M
2025 年 3 月 15 日
讚好:設施服務
Very nice. The staff qas accommodating.
BARBARA M
於 2025 年 3 月住了 1 晚
10/10 優異
Robert
伴侶同遊
2025 年 3 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was clean. Staff was very nice. The pool area was nice and clean. It was within walking distance of a lot of different places in the downtown.
Robert
於 2025 年 3 月住了 2 晚
10/10 優異
brigitte
2025 年 3 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
k
brigitte
於 2025 年 3 月住了 1 晚
8/10 不錯
Shane
商務旅客
2025 年 3 月 12 日
讚好:整潔度、設施服務和住宿狀況
Good
Shane
於 2025 年 3 月住了 2 晚
10/10 優異
Robert
2025 年 3 月 11 日
讚好:整潔度、職員與服務和住宿狀況
Robert
於 2025 年 3 月住了 2 晚
10/10 優異
Jeffrey (Miami)
家人同遊
2025 年 3 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very wuite
Jeffrey
於 2025 年 3 月住了 3 晚
10/10 優異
Debra
家人同遊
2025 年 3 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front staff was very nice and accommodating. Hotel was convenient to where we needed to be. Overall a great hotel for the price
Debra
於 2025 年 2 月住了 2 晚
10/10 優異
Kalina
伴侶同遊
2025 年 3 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, great staff, thanks
Kalina
於 2025 年 3 月住了 1 晚
10/10 優異
MARY
2025 年 3 月 5 日
讚好:整潔度、職員與服務和住宿狀況
MARY
於 2025 年 2 月住了 1 晚
8/10 不錯
Pamela
家人同遊
2025 年 3 月 3 日
讚好:整潔度和職員與服務
Would like to have got a receipt upon check out. Staff was unable to print and I gave him my email address to send me one and I still haven’t received it. I will call back this week and request it.