Estephania upgraded us for our anniversary. We had the best shower with David statue looking at us shower. It was the funniest thing. She gave us the best advice on where to get a florintine steak which was the best steak we ever had.
Orly
於 2025 年 4 月住了 2 晚
10/10 優異
Grace
多人同遊
2025 年 4 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The employees were great!
Grace
於 2025 年 3 月住了 2 晚
10/10 優異
Mike
2025 年 4 月 4 日
讚好:整潔度、職員與服務和住宿狀況
Mike
於 2025 年 3 月住了 4 晚
6/10 一般
Ida
商務旅客
2025 年 3 月 27 日
讚好:整潔度
不滿:住宿狀況
A bit with down hotel in a lot to attractive area. Friendly staff and good breakfast.
Ida
於 2025 年 3 月住了 5 晚
10/10 優異
Carlos
2025 年 3 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Comfortable bed with a quiet neighborhood, loved it
Carlos
於 2025 年 3 月住了 1 晚
8/10 不錯
carlos
伴侶同遊
2025 年 2 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo excelente, buenisima la atencion personal. La habitacion moderna y xomoda aunque un poco pequeña. Es cercsno al centro, pero sin locales cercanos
carlos
於 2025 年 2 月住了 2 晚
10/10 優異
Antonio
伴侶同遊
2025 年 1 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Struttura moderna, personale molto cordiale e posizione ottima per il centro.
Antonio
於 2025 年 1 月住了 3 晚
10/10 優異
Rami
家人同遊, 商務旅客
2025 年 1 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rafaelo is very welcoming and helpful !
Rami
於 2025 年 1 月住了 3 晚
10/10 優異
TIMOTHY
2025 年 1 月 9 日
讚好:整潔度、職員與服務和住宿狀況
Wonderful all around.
TIMOTHY
於 2024 年 10 月住了 1 晚
8/10 不錯
Dundar
家人同遊, 多人同遊
2025 年 1 月 3 日
讚好:整潔度和職員與服務
Dundar
於 2024 年 12 月住了 1 晚
8/10 不錯
Dündar
2025 年 1 月 1 日
Dündar
於 2024 年 12 月住了 1 晚
8/10 不錯
Yoshiyuki (Whippany)
伴侶同遊
2024 年 12 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Off site for sightseeing. Always need to walk over heavy traffic intersections for dining, shopping, and sightseeing.
Yoshiyuki
於 2024 年 12 月住了 3 晚
10/10 優異
Adriane
2024 年 12 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Soggiorno eccellente, lo consiglio!
Hotel ben posizionato, buona colazione con letto estremamente comodo.
Menzione speciale al gentilissimo Sig. Rafaelle, molto disponibile ed accogliente, che pone l'Hotel ad un livello superiore.
Ritorneremo sicuramente!
Adriane
於 2024 年 12 月住了 1 晚
10/10 優異
Martha
家人同遊
2024 年 12 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Martha
於 2024 年 12 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2024 年 12 月 2 日
Price reflects the condition of hotel
It wasn’t a pleasant start as the receptionist was not helpful when we first arrived at the hotel.
It was raining and we were struggling with our bags and kids but no help rendered.
There’s a long flight of steps to the lobby so take note for those with huge bags.
The black lady receptionist was solemn and unwelcoming, could not give any suggestions when asked about nearby eateries.
Room and beds were decent size, but the shower area is a big disappointment. There were mold and the rack was rusty and falling off.
Subsequent encounters with the rest of hotel staff were better. They were friendlier and pleasant. The gentleman was able to share where to go and what to do.
Do note that there is no phone in the room and no bedroom slippers provided. The nearest supermarket is at least 10mins walk.
Hotel is 3 tram stops away from Santa Maria Novella train station, €1.7 per ticket (valid for 90min)
真實旅客
於 2024 年 11 月住了 3 晚
10/10 優異
Mikhail
2024 年 11 月 29 日
讚好:整潔度、職員與服務和住宿狀況
Mikhail
於 2024 年 11 月住了 3 晚
4/10 欠佳
Taylor
伴侶同遊
2024 年 11 月 21 日
不滿:職員與服務和住宿狀況
Our TV and heat was broken. TV could not turn on and heat would not turn off, room was absurdly hot! When we spoke to the front desk she said there was nothing she could do for us and that was it.
Taylor
於 2024 年 11 月住了 1 晚
2/10 很差
Gwen
2024 年 11 月 1 日
不滿:職員與服務和住宿狀況
I found the hotel provided old photos on Expedia and the rooms they showed were of the renovated rooms but they give you the old dorm style room. They pump a horrible scent into the rooms that is sickening sweet and I was highly allergic to. To the point I had to leave the next day and they refused to refund next night. HORRIBLE
Gwen
於 2024 年 10 月住了 2 晚
10/10 優異
Carly
2024 年 9 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our stay here! The staff was so nice and accommodating (letting us check in much earlier than check out). The room was clean, beautiful, and air conditioned. Not being used to the humidity we are most thankful for that! The only thing I’d say is that the shower doors were not able to close all the way so water got out and made the floor super wet so we felt bad leaving it like that. Other than that, the breakfast was delicious and we will definitely be using them again when and if we come back!
Carly
於 2024 年 9 月住了 2 晚
10/10 優異
Janete
2024 年 9 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente hotel, minha segunda estadia e se voltar a Firenze ficaria nele novamente.
Excelente café da manhã .. equipe nota 10 .. próximo a ponto de ônibus e poucos minutos a pé do centro e igreja.