This house was, in several ways, disappointing from the moment we got out of the car. The sidewalk to the front door was littered with fruits from a tree in the entry. I love the idea of vegetation but the fruits prevented suitcases from even rolling. When we got in, there was popcorn in and around one bed, hairs under the covers of another bed, a dirty duvet blanket, a jar of open cooking grease on the counter (causing the whole house to smell of french fries), dishes in the dishwasher, bathrooms not cleaned at all to my satisfaction (hairs around toilets, whiskers around sink), and the back seating/patio area was covered in pine needles. We contacted someone about the condition of the property via text and they offered to send someone out to clean, but we had already unloaded the dishwasher, taken the cooking grease out, cleaned the oven and started washing sheets. We requested money off our cleaning fee, which they said they would consider. Seven days later, I hadn't heard anything in response. It turns out, they had sent some money to our account without saying anything - but that was what they had overcharged us in the first place. We heard nothing else about a lesser cleaning fee, and they would not engage in conversation about it later. I am disappointed that we paid a service fee and received dismal service. The house itself was fine but we are really disappointed with this rental overall and do not recommend staying here at all.