4/10 Poor
Andrew
Travelled with partner
13 Oct 2024
Disliked: Staff & service, amenities, property conditions & facilities
Online this place looks like a fab country residence, and it is a cracking building in a beautiful location. The reality is it’s a bit like Fawlty Towers. On check in the receptionist was great…..then the Duty Manager stepped in who should have definitely stayed in the back office ! Barked at me that we couldn’t check in till 2 but when I said we’d paid extra for an early check in the receptionist stepped in and smoothed it over. We were going to a wedding so I went to same Duty Manager and asked if she could organise a taxi, her response was “there are some cards over there” - sorry I thought I was staying in a hotel !! The room was great (4 poster) and the view was great. The breakfast was the one you would expect at a £25 Blackpool hotel - cheapest ingredients that looked like they all came from CostCo especially the sausages ! Overall it’s not bad for what you pay but such a shame because with a bit more detail and less cost cutting it could be a great countryside experience….
Andrew
Stayed 1 night in Sep 2024