Ecuadorian Amazon Family Hotel

"This was my second trip to Papallacta and it was worth a return trip. Staff were friendly and helpful. From remembering the lactose intolerant person in our group (bringing a small pitcher of hot chocolate made with almond milk twice) to remembering the kids’ names to helping our teen when he was locked out of our room, Orlando was perfection. Be sure to relax with a massage after taking a hike in the stunning mountains. "

"pleasant stay"

"I honestly wish we could have stayed here longer! From the outside, this place is very unassuming. The area around it has mostly older buildings. But once you pull into the gates, it's clear why this is a highly rated hotel. Complete with welcome drinks, a luxurious pool, and a very attentive staff, this hotel was the perfect oasis before a rugged stay in the Amazon. There are quite a few dining options in Lago Agrio, but you could also relax and enjoy the on-site restaurant. The room was...

"They were extremely friendly and fast "

"Everything at the lodge was good but could have been great with improved communication. Our family of four arrived at the same time as a group and we were offered the options to joint their tours on an expedited schedule (four days of activities in two days). We joined them for the full day Napo tour and really enjoyed the day but we were very rushed and had no idea what activity was next. At the end of the day, the four of us were left alone at the river bank for 45 minutes waiting for he bus...

"No one spoke English and they tried to charge me but my reservation was prepaid."

"Is in the city center, there many restaurants near."

"Reservé por dos noches y me quede solo una, la limpieza y en general el estado del hotel no le confieren a este hotel ni una sola estrella. Pagué 135 usd por noche, pero pienso que pagando la mitad , aún sería caro debido a los deficientes servicios que brinda."