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The Pier Hotel

3.5 star property
Beachfront hotel for sun and fun

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Pier Hotel

View from property
View from property
Property entrance
Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Single Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Sea View

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Sea View

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 163 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Sea View

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 107 sq ft
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Apartment

Desk, iron/ironing board, free WiFi, bed sheets

Family Apartment

Highlights

Heating
Smart TV
3 bedrooms
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
  • 377 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Deluxe Double Room

Highlights

Heating
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 258 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 111 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Sea View

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 181 sq ft
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
Smart TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Sea View

Highlights

Heating
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

Highlights

Heating
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
4 Grand Parade, Eastbourne, England, BN21 3EH

What's nearby

  • Eastbourne Pier - 1 min walk
  • Eastbourne Bandstand - 5 min walk
  • Eastbourne Beach - 11 min walk
  • Redoubt Fortress and Military Museum - 11 min walk
  • Congress Theatre - 12 min walk

Getting around

  • Eastbourne Station - 12 min walk

Restaurants

  • ‪To the Rise Bakery - ‬3 min walk
  • ‪The Crown & Anchor - ‬3 min walk
  • ‪The Chippy on the Pier - ‬9 min walk
  • ‪Cafe Nikoletta - ‬2 min walk
  • ‪Victorian Tea Rooms - ‬9 min walk

About this property

The Pier Hotel

Hotel located in Eastbourne City Centre
Near South Downs National Park, The Pier Hotel provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at The Pier Hotel offer amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Smart TVs with digital channels
  • Electric kettles, heating and desks

Languages

Arabic, English, Hindi, Urdu

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the lift.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Late check-in fee: GBP 30 for check-in between 10:30 PM and 6:00 AM
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

The Pier Hotel Hotel
The Pier Hotel Eastbourne
The Pier Hotel Hotel Eastbourne

Frequently asked questions

Is The Pier Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pier Hotel?

This hotel doesn't offer parking.

What time is check-in at The Pier Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:30 PM to 6:00 AM for a fee of GBP 30.

What time is check-out at The Pier Hotel?

Checkout is at 10:00 AM. Late checkout is available for GBP 20 (subject to availability).

Where is The Pier Hotel located?

Nestled on the beach, this Eastbourne City Centre hotel is within a 5-minute walk of Eastbourne Pier and Eastbourne Bandstand. Devonshire Park Theatre and Eastbourne Heritage Centre are also within 10 minutes. Eastbourne Station is 12 minutes by foot.

The Pier Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 275 reviews" "
Rating 8 - Good. 96 out of 275 reviews" "
Rating 6 - Okay. 43 out of 275 reviews" "
Rating 4 - Poor. 22 out of 275 reviews" "
Rating 2 - Terrible. 16 out of 275 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Haroldas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2024

4/10 Poor

Carl, Maidstone

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this felt more like a house of multiple occupancy than a hotel. After booking i received an email to say no parking permits available and that the bar/restaurant were closed. I sent an email asking what we were supposed to do for parking and a question about their reception hours as another guests review stated these were limited. I didn't get a response. We were given a room that looked like someone was still in occupancy so after a complaint we were given another room. the manager told me that they had just bought the hotel but that felt a bit weak. We will not be staying at this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

6/10 Okay

Angela

Travelled with partner
We did not feel safe at this property,we had a drug and drunk come face to face with us,not very nice,he was staying in property.The desk clerk did come and deal with it.Would not go back.The streets at night were not safe.Also no breakfast at the hotel.People of our age do not want to go looking for breakfast.
Stayed 4 nights in Sep 2024

8/10 Good

Brian

Perfect for a couple of days and well worth the money
Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
The main area in the room was good; however, the bathroom needs some attention - loose tap, musty smell and rust in places.
Stayed 1 night in Sep 2024

4/10 Poor

Constantine

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fairly average hotel. Bed was really hard and uncomfortable. Often had no hot water late in the evenings. Needs improvement for sure but was quite a cheap stay.
Stayed 4 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property as just been taken over by new owners. The hotel manager is very polite and made you feel welcome. The room we stayed in was clean and adequate for me and my wife. The property has no catering facilities or bar so it is room only which did not bother us as there are plenty of restaurants, cafes and bars around the hotel. All in all a very pleasant stay.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gurvinder

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice everything
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

najib

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very shabby hotel unacceptable standard.
Stayed 1 night in Aug 2024

2/10 Terrible

Najib

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a terrible condition I am surprised Expedia sees it fit for purpose. I have never seen such poor quality service and an hotel in such dire conditions. Very disappointed with need.
Stayed 1 night in Aug 2024

6/10 Okay

andy

Liked: Cleanliness, staff & service
Disliked: Amenities
My single room 301. Didn't like almost impossible to use tiny hand basin shaving light not working. Showerhead needs replacing, needle like spray! Had to walk 1/2 mile to get breakfast at J.D.'spoons!
Stayed 2 nights in Aug 2024

4/10 Poor

Sara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room did not have 2 double beds as stated. Could not connect to the internet. There were no parking concessions, breakfast or drinks as stated at the time of booking and in an email after booking. Unfriendly owner and offered no apology for any of the things mentioned above.
Stayed 3 nights in Aug 2024

6/10 Okay

Harry

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
When we arrived it was locked and didn’t open till 14.00. We checked in only to find it was under new management. There was no Restaurant or Bar, The front desk was only open to check people in. They gave me a fob to open the front door. The room was clean and well fitted, but we felt that it seem more like a Hostel then a Hotel. Not really impressed, and not what was advertised on Expedia. We spoke to another couple who had also booked through who felt the same. Probably won’t book it again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal

Stayed 1 night in Jul 2024

4/10 Poor

DAVID, Richmond

Travelled with family
Disliked: Staff & service, amenities
Property recently under new management. Wifi was being installed. No AC in our unit, just 2 basic fans. On a really hot night. Location was very convenient. Amenities were basic.
Stayed 1 night in Jul 2024

2/10 Terrible

Adedayo

Travelled with family
Disliked: Staff & service, room comfort
Terrible experience
The hotel was sold the day before we checked in, but i didn't get any warnings until I was checking in. The new owners did not know where things were. Internet had been cut. No iron when requested. The chef had been let go, so no breakfast. Overall terrible experience. Family was scared as we did not see many other people around. The reception was not staffed beyond 10pm and until late mornings. As we arrived later in the evening we couldn't find another hotel, we would have left otherwise.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Abi

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Amol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Pier Hotel, excellent service
The staff at The Pier hotel were just fantastic!!super friendly, welcoming and helpful. We were staying for the Eastbourne triathlon and it transformed our weekend.
Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
The hotel was convenient to shope and restaurant's, some small repairs are needed in the room we stayed in, sink taps falling off.
Stayed 1 night in Jul 2024