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Taj Exotica Resort & Spa, The Palm, Dubai

Resort with private beach and full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Taj Exotica Resort & Spa, The Palm, Dubai

Balcony view
Balcony view
Premium bedding, down duvets, pillow-top beds, minibar
2 bars/lounges, swim-up bar, poolside bar, beach bar
Private kitchenette

Reviews

9.6 out of 10

Exceptional

Popular amenities

9.6 out of 10
Guests loved the amenities.
  • Bar
    Bar
  • Room service
    Room service
  • On private beach
    On private beach
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is HK$1,747
HK$2,183 total
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Luxury Room, 1 King Bed

View from room

Luxury Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Sea View

Living room

Luxury Suite, 1 King Bed with Sofa bed, Sea View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Luxury Room Twin Bed with Sofa Bed

View from room

Luxury Room Twin Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
  • 484 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Luxury Family Sea View Room King Bed with Sofa Bed

View from room

Luxury Family Sea View Room King Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Sea View Room King Bed with Sofa Bed

View from room

Luxury Sea View Room King Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Sea View (Open Jacuzzi)

Balcony view

Suite, Sea View (Open Jacuzzi)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
  • 1776 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Family)

View from room

Family Room, 1 King Bed (Family)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Exotica Sea View Room Twin Bed with Sofa Bed and Club Lounge Access

View from room

Exotica Sea View Room Twin Bed with Sofa Bed and Club Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Grande Luxury, Grand Suite, 2 Bedrooms, Sea View

Living area

Grande Luxury, Grand Suite, 2 Bedrooms, Sea View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
  • 1507 sq ft
  • Sea view
  • Sleeps 7
  • 2 King Beds

View all photos for Luxury Sea View Room Twin Bed with Sofa Bed

View from room

Luxury Sea View Room Twin Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Sofa bed
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Exotica Sea View Room King Bed with Club Lounge Access

View from room

Exotica Sea View Room King Bed with Club Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Sofa bed
Pillow-top bed
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 4 Bedrooms, Sea View

View from room

Presidential Suite, 4 Bedrooms, Sea View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 5382 sq ft
  • Sea view
  • Sleeps 10
  • 2 King Beds and 4 Single Beds

View all photos for Grande Luxury, Grand Suite, Sea View

Living area

Grande Luxury, Grand Suite, Sea View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Dining table
  • 1292 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Luxury Suite

Premium bedding, down duvets, pillow-top beds, minibar

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

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5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Sofitel Dubai The Palm Resort & Spa
On private beach
Pool
Spa
Kids pool
9.0 out of 10, Wonderful, (1007)
The price is HK$1,629
HK$2,038 total
includes taxes & fees
30 Sept - 1 Oct
Sofitel Dubai The Palm Resort & Spa

About the area

Map
East Crescent Road, Palm Jumeirah, P O B, 566737, Dubai

What's nearby

  • Burj Al Arab - 24 min drive
  • Wild Wadi Water Park - 24 min drive
  • Souk Madinat Jumeirah - 25 min drive
  • Mall of the Emirates - 25 min drive
  • Marina Beach - 29 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 9 min drive
  • Dubai (DXB-Dubai Intl.) - 48 min drive

Restaurants

  • ‪Andaz Dubai The Palm - ‬20 min drive
  • ‪Ibn AlBahr - ‬20 min drive
  • ‪Club Vista Mare - ‬20 min drive
  • ‪Peacock Alley - ‬4 min drive
  • ‪The Locale - ‬20 min drive

About this property

Taj Exotica Resort & Spa, The Palm, Dubai

Eco-certified family-friendly resort located in Palm Jumeirah
Take advantage of a swim-up bar, a beach bar and a poolside bar at Taj Exotica Resort & Spa, The Palm, Dubai. This resort is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. Indulge in a body scrub, a deep-tissue massage and a facial at Jiva Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; Taj Exotica Resort & Spa, The Palm, Dubai also has a free daily manager's reception, mini golf and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and an electric car charging station
  • Express check-out, supervised childcare (surcharge) and tennis lessons on-site
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 325 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Pillowtop mattresses, down duvets and sofa beds
  • Separate baths/showers, bidets and free toiletries
  • Smart TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Arabic, English, Filipino, French, German, Hindi, Russian, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily: AED 165 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Palm Kitchen
  • Varq
  • Raia
  • The Coast
  • Roaring Rabbit

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Lifeguards on-site
  • Mini golf
  • Outdoor pool
  • Outdoor padel court
  • Playground
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9311 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Lifeguards on site
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2250
  • New Year's Eve (31 December) Gala Dinner per child: AED 1450 (from 5 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 165 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Outside food is not permitted on the premises.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Taj Exotica The Palm Dubai
Taj Exotica Resort Spa The Palm Dubai
Taj Exotica Resort & Spa, The Palm, Dubai Dubai
Taj Exotica Resort & Spa, The Palm, Dubai Resort
Taj Exotica Resort & Spa, The Palm, Dubai Resort Dubai

Frequently asked questions

Does Taj Exotica Resort & Spa, The Palm, Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Taj Exotica Resort & Spa, The Palm, Dubai?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Taj Exotica Resort & Spa, The Palm, Dubai on 29 Sept 2024 start from HK$1,747.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Taj Exotica Resort & Spa, The Palm, Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Taj Exotica Resort & Spa, The Palm, Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Taj Exotica Resort & Spa, The Palm, Dubai?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Taj Exotica Resort & Spa, The Palm, Dubai?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Taj Exotica Resort & Spa, The Palm, Dubai located?

Located in Palm Jumeirah, this beachfront resort is in the entertainment district, steps from Palm Islands and within 6 mi (10 km) of Aquaventure and Lost Chambers Aquarium. Al Sufouh Beach and The Pointe are also within 9 miles (15 km).

Taj Exotica Resort & Spa, The Palm, Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 361 out of 419 reviews" "
Rating 8 - Good. 38 out of 419 reviews" "
Rating 6 - Okay. 9 out of 419 reviews" "
Rating 4 - Poor. 5 out of 419 reviews" "
Rating 2 - Terrible. 6 out of 419 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Satvinder, Derby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Taj Hospitality is second to none and is a pleasure to stay in one of their hotels anywhere in the world.
Stayed 5 nights in Sep 2024

10/10 Excellent

Tommaso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 6 nights in Sep 2024

10/10 Excellent

Avninder

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here multiple times and it never fails to amaze. The property itself and hospitality is nothing short of the finest in the world.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sukhdev

Liked: Cleanliness, staff & service, property conditions & facilities
Amrinder Bains really helped us during our stay by going above and beyond
Stayed 1 night in Sep 2024

10/10 Excellent

Amirah

Stayed 7 nights in Aug 2024

10/10 Excellent

Claudio

Stayed 9 nights in Aug 2024

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ! Taj always exceeds the expectations
Stayed 4 nights in Aug 2024

10/10 Excellent

Josue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property and area, friendly staffs
Stayed 6 nights in Aug 2024

10/10 Excellent

Xujie, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Briant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it will come back again
Stayed 3 nights in Aug 2024

10/10 Excellent

Manisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

LETICIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply Amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Prajeesh, Hoffman Estates

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Would recommend this place to others
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every aspect of this property. 10/10
Stayed 11 nights in Jul 2024

10/10 Excellent

Tiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing place, everything was perfect excellent service, good food, very clean they gave us everything we need it’s absolutely beautiful we will come back again for sure I supper recommend taj resort hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

2/10 Terrible

Omid

Stayed 1 night in Jul 2024

10/10 Excellent

Michael D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing. Lost for words from staff to hotel pool and spa.
Stayed 3 nights in Jul 2024

2/10 Terrible

Omar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked a room and selected the 3 meals, full board. Due to a glitch on the website, the meals option were dropped and I found out that during check-in. I tried to add the meals at the price of when I booked or event at the current price published at the Taj website, but they said that this price is for new reservation only. They offer me a price for the meals which is more expensive than having a new room with the meals. My travel agency were not able to make changes since I already check-in. I ended up eating outside the hotel which I was not planning on doing. I will not stay again due to extortion and greediness.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Ravi

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 5 nights in Jun 2024

10/10 Excellent

Spasher, Princeton

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Taj Exotica Hotel in Dubai, and it was an extraordinary experience from start to finish. The luxurious ambiance, impeccable service, and breathtaking views made my stay truly unforgettable. The rooms are elegantly designed, spacious, and equipped with every comfort you could need. The staff went above and beyond to ensure we felt welcome and attended to all our needs promptly. The dining options were exquisite, offering a delightful array of cuisines that catered to all tastes. The location is perfect, offering stunning views of the Palm and easy access to major attractions. The hotel’s amenities, including the pool and spa, were top-notch and provided the perfect relaxation after a day of exploring the city. Overall, my stay at the Taj Exotica Hotel was exceptional, and I highly recommend it to anyone seeking a luxurious and memorable experience in Dubai.
Stayed 5 nights in Jun 2024

4/10 Poor

Aamir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I got food poisoning while there and we did not get any medical assistance at all! “We do not have a doctor on staff” so we had to pay for a doctor ourselves despite the fact we had only eaten at the resort! The staff were excellent and other than lip service they were instructed to give, the senior management do not understand 5 star service care. We lost 3 days of a 2 week holiday!
Stayed 14 nights in Jun 2024

10/10 Excellent

Tyrone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there was a hiccup at checkin, my stay was amazing! The property is beautiful and it smells so good. Every staff member I encountered was so patient, knowledgeable and willing to help. I would stay here again and again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
My stay in Taj
This is my second visit, the first one was better, this time everything was overused ( towels, pillows smell bad, needs updating. The living area is too small compared with the bedroom.. the restaurants food is the best in Dubai, staff is very friendly, but the reception wasn’t helpful when we asked them to give us 3 hours later check out, they made us beg them for about one hour until they agreed while I did tell them before that my partner is diagnosed with cancer and this is like a therapy getaway but they didn’t understand my situation they wanted to move us to another room and make us a sick person to pack and unpack in a short period . Transportation from- to the airport was made with the hotel because I wanted him to rest.
Stayed 8 nights in May 2024