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Taj Exotica Resort & Spa, The Palm, Dubai

Family-friendly fun at the beach, with outdoor pool

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your current months are January, 2025 and February, 2025.
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Photo gallery for Taj Exotica Resort & Spa, The Palm, Dubai

Balcony view
2 bars/lounges, swim-up bar, poolside bar, beach bar
Outdoor pool, open 7:00 AM to 8:00 PM, pool cabanas (surcharge)
Exterior
Lobby
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
The price is HK$1,956
HK$2,438 total
includes taxes & fees
12 Jan - 13 Jan

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Luxury Room King Bed with Sofa Bed

View from room

Luxury Room King Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite Palm Sea View King Bed with Sofa Bed and Club Lounge Access

View from room

Luxury Suite Palm Sea View King Bed with Sofa Bed and Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
  • 969 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Luxury Room Twin Bed with Sofa Bed

View from room

Luxury Room Twin Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 484 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Luxury Family Palm Sea View Room King Bed with Sofa Bed

View from room

Luxury Family Palm Sea View Room King Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Palm Sea View Room King Bed with Sofa Bed

Premium bedding, down duvets, pillow-top beds, minibar

Luxury Palm Sea View Room King Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Exotica Suite Sea View with Open Jacuzzi and Club Lounge Access

Balcony view

Exotica Suite Sea View with Open Jacuzzi and Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
  • 1776 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Family Room King Bed with Sofa Bed

View from room

Luxury Family Room King Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Exotica Palm Sea View Room Twin Bed with Sofa Bed and Club Lounge Access

Premium bedding, down duvets, pillow-top beds, minibar

Exotica Palm Sea View Room Twin Bed with Sofa Bed and Club Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Two Bedroom Grand Luxury Suite Sea View with Club Lounge Access

Living area

Two Bedroom Grand Luxury Suite Sea View with Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
  • 1507 sq ft
  • Sea view
  • Sleeps 7
  • 2 King Beds

View all photos for Luxury Palm Sea View Room Twin Bed with Sofa Bed

Premium bedding, down duvets, pillow-top beds, minibar

Luxury Palm Sea View Room Twin Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Premium bedding
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Exotica Palm Sea View Room King Bed with Sofa Bed and Club Lounge Access

Premium bedding, down duvets, pillow-top beds, minibar

Exotica Palm Sea View Room King Bed with Sofa Bed and Club Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite Four Bedroom Sea View with Club Lounge Access

View from room

Presidential Suite Four Bedroom Sea View with Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 5382 sq ft
  • Sea view
  • Sleeps 10
  • 2 King Beds and 4 Single Beds

View all photos for Grand Luxury Suite Sea View with Open Jacuzzi and Club Lounge Access

Living area

Grand Luxury Suite Sea View with Open Jacuzzi and Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Dining table
  • 1292 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Luxury Sea View Room King Bed with Sofa Bed

View from room

Luxury Sea View Room King Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Sea View Room Twin Bed with Sofa Bed

View from room

Luxury Sea View Room Twin Bed with Sofa Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
Blackout curtains
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Luxury Suite Sea View King Bed with Sofa Bed and Club Lounge Access

View from room

Luxury Suite Sea View King Bed with Sofa Bed and Club Lounge Access

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
Smart TV
  • 969 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property – evening/night

Jumeirah Zabeel Saray Dubai

On private beach
Pool
Spa
Kids pool
9.4 out of 10, Exceptional, (1002)
The price is HK$2,392
HK$2,973 total
includes taxes & fees
10 Jan - 11 Jan
Jumeirah Zabeel Saray Dubai
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About the area

Map
East Crescent Road, Palm Jumeirah, P O B, 566737, Dubai

What's nearby

  • AURA SKYPOOL Dubai - 17 min drive
  • Burj Al Arab - 24 min drive
  • Souk Madinat Jumeirah - 25 min drive
  • Mall of the Emirates - 25 min drive
  • Marina Beach - 29 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 9 min drive
  • Dubai (DXB-Dubai Intl.) - 48 min drive

Restaurants

  • ‪Andaz Dubai The Palm, by Hyatt - ‬20 min drive
  • ‪Peacock Alley - ‬4 min drive
  • ‪Club Vista Mare - ‬20 min drive
  • ‪Ibn AlBahr - ‬20 min drive
  • ‪The Locale - ‬20 min drive

About this property

Taj Exotica Resort & Spa, The Palm, Dubai

Eco-certified family-friendly resort near Marina Beach
Take advantage of a swim-up bar, a beach bar and a poolside bar at Taj Exotica Resort & Spa, The Palm, Dubai. This resort is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. Indulge in a body treatment, a massage and a body wrap at Jiva Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; Taj Exotica Resort & Spa, The Palm, Dubai also has a free daily manager's reception, mini golf and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with cabanas, sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and an electric car charging station
  • Express check-out, supervised childcare (surcharge) and a porter/bellboy
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 325 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
  • Separate baths/showers, bidets and free toiletries
  • 50-inch Smart TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Russian, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Valet parking on site (AED 25 per stay)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 175 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Palm Kitchen
  • Varq
  • Raia
  • The Coast
  • Roaring Rabbit

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Lifeguards on-site
  • Mini golf
  • Outdoor pool
  • Outdoor padel court
  • Playground
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9311 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Lifeguards on site
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • Hardwood flooring in room
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 2250
  • New Year's Eve (31 December) Gala Dinner per child: AED 1450 (from 5 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 175 per person
  • Valet parking fee: AED 25 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Outside food is not permitted on the premises.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Taj Exotica The Palm Dubai
Taj Exotica Resort Spa The Palm Dubai
Taj Exotica Resort & Spa, The Palm, Dubai Dubai
Taj Exotica Resort & Spa, The Palm, Dubai Resort
Taj Exotica Resort & Spa, The Palm, Dubai Resort Dubai

Frequently asked questions

Does Taj Exotica Resort & Spa, The Palm, Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Taj Exotica Resort & Spa, The Palm, Dubai?

As of 7 Jan 2025, prices found for a 1-night stay for 2 adults at Taj Exotica Resort & Spa, The Palm, Dubai on 12 Jan 2025 start from HK$1,956.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Taj Exotica Resort & Spa, The Palm, Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Taj Exotica Resort & Spa, The Palm, Dubai?

Self-parking is free at this property.

What time is check-in at Taj Exotica Resort & Spa, The Palm, Dubai?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Taj Exotica Resort & Spa, The Palm, Dubai?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Taj Exotica Resort & Spa, The Palm, Dubai located?

Located in Palm Jumeirah, this beachfront resort is in the entertainment district, steps from Palm Islands and within 6 mi (10 km) of Aquaventure and Lost Chambers Aquarium. Al Sufouh Beach and The Pointe are also within 9 miles (15 km).

Taj Exotica Resort & Spa, The Palm, Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 412 out of 478 reviews" "
Rating 8 - Good. 43 out of 478 reviews" "
Rating 6 - Okay. 11 out of 478 reviews" "
Rating 4 - Poor. 5 out of 478 reviews" "
Rating 2 - Terrible. 7 out of 478 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2024

10/10 Excellent

Pooja

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taj boasts excellence and this property had luxury and excellence is every aspect . Being greeted in traditional Emirates style to enjoying views of Dubai skyline from Taj’s private beach, we cherished every moment
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashish, Bokaro Steel City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Top quality service. Thanks taj
Stayed 1 night in Dec 2024

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mehrdad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amazing amenities and restaurants Highly recommend
Stayed 5 nights in Dec 2024

6/10 Okay

justin

Stayed 3 nights in Dec 2024

10/10 Excellent

Adrian, Palm Beach Gardens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Kinner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Taj property. Although a bit far away from centre of Dubai - being a new property the rooms were amazing. As always good at the Taj can’t be beaten
Stayed 7 nights in Dec 2024

10/10 Excellent

Babu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice and relaxing stay at Taj Exotica. Very friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, beautiful hotel, beautiful rooms, wonderful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

10/10 Excellent

Rupak

Liked: Property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Asima

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious property with excellent services… will definitely visit again
Stayed 3 nights in Nov 2024

10/10 Excellent

Benedikt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great hotel to spend some fun and quiet days with the family. The service is amazing and all the staff is super friendly abd extremely helpful! The room was modern and beautiful and the beachfront was very clean and we also enjoyed the service. Valet parking is well organized and having a car here helps to get to other spots in the town. Thank you for the awesome time!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice hotel The ambience/decor staff very friendly A very good breakfast selection
Stayed 3 nights in Nov 2024

10/10 Excellent

Waqas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the staff are a amazing.
Stayed 6 nights in Nov 2024

10/10 Excellent

MOHMEDSHAHID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has amazing staff and the property is amazing as well. I would highly recommend this resort
Stayed 6 nights in Aug 2024

10/10 Excellent

Krishna

Stayed 8 nights in Oct 2024

10/10 Excellent

Dante

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think there was one thing not too like about the property. They have everything you could ever need and more!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean with good food and drink options. Overall staff are helpful but we have had better service elsewhere. The hotel has many positives but location wise if you’re traveling with a packed itinerary you will have a lot of travelling as we did. The hotel would be perfect for lazy days by the pool/beach with occasional travel to the city.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kiren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience, great dining options in our full board package. Beautiful hotel! Location is great if you do not want to leave the hotel and just chill however if you want to explore Dubai then it might be best to avoid staying on the palm.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sushil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely team and hotel
Stayed 13 nights in Oct 2024

10/10 Excellent

Afaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. From arrival to departure, the service was amazing. All the staff on site are incredibly friendly and helpful. On arrival I was given a complimentary upgrade to a suite. The room was very spacious and clean, the cleaning staff would come around every morning and clean the room to a very high standard. The dining options were very impressive and the quality of the food was amazing. I can honestly say there was nothing that I tried that I didn't like. All the facilities around the resort have been very well maintained. The whole experience was very impressive. I would definitely visit this place again. I would also like to give a special mention to staff members Maulya from the palm kitchen restaurant who provided exceptional service every time we were at the restaurant. Umesh, who made sure our room as serviced to the highest standard every morning. Hardeep who would greet us each morning, help with bags etc and make sure we didn't leave anything behind in the taxi. Thanks to everyone who made our stay very memorable.
Stayed 6 nights in Oct 2024

8/10 Good

Bindi

Good facilities, great view and walking around the hotel, easy access to taxis and other transportation
Stayed 4 nights in Oct 2024