2/10 Terrible
ghulam, Southfield
Travelled with family
21 Dec 2024
Disliked: Staff & service, amenities
This is the worst experience of my life that I choose to stay here for almost a month. As soon as I entered here my journey of suffering started. reception told me that there is no trolly men and it is self service. Imagine you are coming with all that luggage from airport and then you are taking all that luggage by yourself to your room.
It appears they are owned by indian management because everyday for 30 days we were served indian style breakfast. Everyday same indian dishes. This is not international standard. I saw people didn't like the food because this chef is from south Indian and everyday he was making south Indian dishes. he even don't know how to make an omelette.
Staff is very rude here. Except they guy Alex. Everyone here talks like they are in charge here and owns the building. They dont know how to talk to guest. I am not going to recommend this at all as I stayed here for almost a month because I did a big mistake to make a payment of all month as this was my first trip to Dubai. In all the world guest are treated with respect but I felt lot of misrescpect here. I was feeling like I am not in Dubai rather in India.
I am going to start a social media compaign against this and possibly file the charges of misrescpect because this unacceptable.
Don't ever stay here for long term otherwise you will regret. Go to some international hotel chain like holiday inn etc.
ghulam
Stayed 26 nights in Nov 2024