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The Sefton

4.0 star property
Beachfront hotel with calming spa services

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Sefton

Indoor pool
Property entrance
In-room safe, desk, iron/ironing board, free WiFi
Daily cooked-to-order breakfast for a fee
Interior detail

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
The price is HK$713
HK$749 total
includes taxes & fees
4 Dec - 5 Dec
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Single Beds (Atrium)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Separate bath and shower
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
Harris Promenade, Douglas, England, IM1 2RW

What's nearby

  • Gaiety Theatre - 1 min walk
  • Douglas Beach - 1 min walk
  • Manx Museum - 7 min walk
  • Tynwald - 8 min walk
  • Palace Casino - 12 min walk

Getting around

  • Douglas Ferry Station - 10 min walk
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪The Woodbourne - ‬11 min walk
  • ‪Terrace Chippy & Diner - ‬7 min walk
  • ‪Sam Webbs - ‬1 min walk
  • ‪Bordello - ‬9 min walk

About this property

The Sefton

Upscale hotel by the sea
At The Sefton, you can look forward to a library, dry cleaning/laundry services and a bar. Treat yourself to spa services, such as a facial, Ayurvedic treatments or a manicure/pedicure. The on-site Asian cuisine restaurant, Bonzai, offers breakfast, brunch, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and a TV in reception
  • A lift, wedding services and a vending machine
  • Free newspapers, concierge services and a banquet hall
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 102 rooms boast comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with separate baths/showers and bidets
  • Flat-screen TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

English, Polish

Property amenities

Restaurants on site

  • Bonzai
  • Sir Normans

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures and pedicures
  • Massages

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Hotel Douglas
Sefton Hotel
Sefton Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Frequently asked questions

Does The Sefton have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Sefton?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at The Sefton on 4 Dec 2024 start from HK$713.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sefton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Sefton?

Self-parking is available for GBP 4 per night. Limited spots are available.

What time is check-in at The Sefton?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Sefton?

Checkout is at 11 AM. Late checkout is available for GBP 30 (subject to availability).

Where is The Sefton located?

Located in Douglas, this beachfront hotel is in the city centre, just steps away from Gaiety Theatre and Douglas Beach. Manx Museum and Tynwald are also within 10 minutes. Douglas Ferry Station is 10 minutes by foot.

The Sefton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 167 out of 403 reviews" "
Rating 8 - Good. 148 out of 403 reviews" "
Rating 6 - Okay. 58 out of 403 reviews" "
Rating 4 - Poor. 17 out of 403 reviews" "
Rating 2 - Terrible. 13 out of 403 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near the centre of Dougles ,great staff and great food
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marjory G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Stayed 4 nights in Jul 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent friendly and very helpful staff. Can thoroughly recommend this hotel for a stay in Douglas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Business traveller
Liked: Staff & service
Just stopped here for the 2nd time in 6 months (2 x 3 night trips) and the hotel is decent but the rooms feel a little dated and the gym slightly lacking. The hotel breakfast is brilliant and the staff are helpful, the location is perfect right next to restraunts and shops. House keeping was non-existent in the 3 nights i stopped here this time around. I dont mind using a towel for 3 days but my bin got a little smelly after 3 days. I would stop again as its decently priced and does the job.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margaret on reception and Anthony the night manager really went out of there way to make our stay perfect. There was 2 other staff on reception that I can't recall there names but they were excellent too. Thank you so much and see you in April
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Great location Our room was one of the rooms towards the rear of the hotel that had obscure glazing, to let light in only,
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Staff are very good and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

Edward, Ripon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location, close to restaurants and just a 5 minute drive from the ferry port. The hotel car park charge is reasonable but having to pay every day rather than a single payment to cover the stay is a bit of a nuisance. Every staff member we encountered was friendly and helpful. The buffet breakfast was was good with a wide choice of hot and cold items. The bedroom was a good size and the balcony overlooking the atrium provided a pleasant place to sit. The only extra we would have liked is a few more hangers in the wardrobe. The four provided didn't quite do it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sefton was well located, a short walk from the port, steam railway and horse drawn tram. Rooms were comfortable and breakfast very good. Staff were very helpful. In particular Margaret on reception went over and above offering advice and help. We will definitely book The Sefton again.....
Stayed 3 nights in Sep 2024

10/10 Excellent

Arkadiusz Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in the hotel very much. Very friendly and welcoming staff from the beginning of our stay. Very good breakfast with delicious Kippers. We can not forget about relaxing and very well-kept swimming pool.
Stayed 2 nights in Sep 2024

6/10 Okay

richard

Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony which was over the atrium was lovely. Excellent breakfast!
Stayed 3 nights in Sep 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Although some things could use some updating overall our stay at the Sefton was VERY enjoyable!!
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service
The Atrium area was a bit shabby, and the bedrooms in this area though spacious were not functioning well. We had problems with hot water at peak times. However the location was perfect. There was a bus stop outside the Sefton, and some good restaurants within walking distance.
Stayed 4 nights in Aug 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Great location, lovely view of the beach and everything within walking distance. Staff and service was absolutely 5* they were really friendly and helpful. For example We asked for advice on getting to the airport on checkout day they helped with route maps and even provided a packed lunch for us to take on the journey since we were out early. On one day there was a fire alarm and the staff were quick to act and so professional making everyone comfortable whilst the issue was resolved. We also enjoyed the breakfasts every morning. Rooms were nice but showed signs of age and some furnishings like chairs were stained. The building as a whole probably requires updating/refurb for example in the pool there was significant rusting on mirrors etc but this did not take away from the stay and we would come back again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic rooms a bit tired
Stayed 3 nights in Aug 2024

4/10 Poor

Claire Louise

Disliked: Cleanliness, amenities
Was unclean and had holes in window fittings and towels.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Sefton looks wonderful from the outside and is quirky inside. There is a shortage of staff so your room is only serviced on the third full day of your stay and you have to hang a sign on your door or this won't happen at all, however you can ask at reception for fresh towels, tea, coffee etc. The interior of the hotel is dated and repairs are needed. Our bathroom on the 4th floor smelt terrible due to the drains and we were advised to keep our taps running which did help to alleviate the odour. The atrium is a nice feature although you can see into everyone's room from the balcony and conversations echo which make it quite noisy at times. There is no air conditioning and it is very hot and stuffy on the 4th floor, just like being in an airless conservatory. We found a fan in the room which we had on max speed the whole time. The swimming pool is strange, it has sloping edges on every side so not much room or depth to swim without banging your kneees and the changing rooms smell of very bad drains. Despite all this we really enjoyed our stay! The staff were very polite and helpful, the breakfast was wonderful and the location excellent.
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything you need is to hand
Stayed 7 nights in Aug 2024