This property was disappointing. When we checked in we were given a room key to an already occupied room! Imagine our surprise when we tried to enter! The security man on duty simply shrugged and said “it happens”. We were given a new room and key, but the bathroom vent was dirty and leaked water. There was a large influx of people the Saturday we stayed and our floor smelled like pot for two days! There was no ice in any of the ice machines on the odd numbered floors and when I went to the front desk about, nothing changed. The hotel was trashy on the outside, with full cans, broken tiles, and Christmas decor still out. The location of this hotel is choice, but it was a very disappointing experience, being that it is a Raddison.