4/10 Poor
James L., Minot, ND
3 Sept 2024
Disliked: Cleanliness
Our Experience
Location was perfect on respect to being able to visit our family. Upon checking in, the trundle bed was dirty and hairy from a dog finding holey replacement sheet to put on. Several wet spots of dog urine that had not been cleaned. No pets allowed though? Spare bath had hair from previous guests so we cleaned. Outdoor furniture broke, one that wasnt my son sat in and it nroke. Couldnt eat outside table, not sturdy & filthy. Nails found in grass so kids couldnt play. Called host, he was going to refund fully but.had to leave. Not an option wanted cleaned. He indicated remove cleaning fee. Tried to cqll and or text again. Phone right to voicemail and no response. Feel a reduction in price would be fair as we did not have what was promised not.just cleaning fee. First bad experience we have had. You hear bad experiences but never had experienced this when having to pay so much. Will question our return.
The Lithco/Caldera Family
James L.
Stayed 4 nights in Aug 2024