Lloyd was a pleasure to work with. He was very attentive. He responded promptly to any questions that I asked or any help that I needed. The towels were very fluffy. The apartment was very clean. There was a full-size refrigerator. He supplied coffee, pods, paper towels, trash bags, and toilet paper and bathroom, soaps, and shampoo. The apartment is in a very good location easy to get to different places quickly. It was a challenge to get into the master bed as it was very high up but I managed. You could hear the pitter patter of his dogs walking on the floor above or when chairs are moving, but it wasn’t an issue for us. We would definitely stay here again if we ever visit this area again.