Good morning,
Upon checking into our rental last night, we have a few concerns about cleanliness. When using the restroom after arrival, there’s was a large cockroach on the floor climbing to the wall. (Thank goodness for husbands) It was noticed that the floors looked unswept as there was dirt when you walked in and then by the back door towards the pool. Which up until bedtime we’re prepared to overlook as this is not out first vrbo stay. However, when it came time to hop into bed after our long day of driving, that the sheets were dirty which prompted me to check the pillows which were even worse. Pictures are included. Let’s just say no one went to bed and we headed to Walmart for sheets and an extra pillow and forgive me for saying so but Lysol. When making the beds, we discovered the floors in either of the bigger bedrooms weren’t cleaned either. From hair left in the sink, to dirty floors, filthy bedding, and more the house was left in an unsatisfactory nature. The refrigerator freezer was so frozen the door does not shut properly.
I was going to send this the afternoon we checked in but I decided to wait until check out to determine the any other unsatisfactory conditions